PB
Poppy B
Active since May 2023
2
Reviews
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Reviews
2 reviews33 months ago
Fantastic Customer service
I had a problem with my car service plan, it has to be amended in order for me to be able to service my car. I called Liquidcapital customer services I got through to Tiisetso Ramogadi. She was an absolute star. She escalated the matter to her manager, emailed me the amendment policy documents, phoned to check whether I received the documents. Advised on the turn around time, and followed through the whole process. She showed so much love and care . Her customer service was unbelievable. Most customer service agents promise to call back, but they never do. Keep up the good work, you turned a frustrating moment into an amazing experience.
60 replies
36 months ago
Terrible Customer Experience
Worst customer service. I will have to find another place were I can buy meat. On the 1 May 2023 I went to Shead's butchery in Southgate to buy meat.And when I got there the queue was at the entrance, because it was busy, after standing in the queuecfor 25 minutes to order the meat at the butchery. I'm told that there is no boere wors. I must wait for another 10 minutes. The gentleman who was assisting came back after 10 minutes of waiting to say that the team that is responsible for making the wors is not willing to stop making the pork wors, even though there pork work was over full in the fridge. I asked for the manager. I saw him calling the manager, who just looked at me, and completely ignored me and continued with what he was doing, which is terrible. To the owner of the business if you really care about your business. You should start employing people who will look after your business.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)