ER
Elandrie R
Active since May 2023
6
Reviews
0
Industries
Reviews
6 reviews4 months ago
Money lost
About two years ago I sent my husband R2000 to his capitec, the money didn’t show for two days. We called capitec and they told us that they are “investigating” the case. A few months after that, they told us that the money is floating somewhere, until date this matter seas to be resulted. About a month ago we refunded two products from Temu and again my husband transferred R2000 again to his capitec account. That money did not show. I contacted Temu and they told us that the refund was already made, and it should show anytime. Till date none of that money is in the account. This means in total R4700 has been lost due to the lack of Capitec to resolve the matter. They can not keep doing this and think they are unaccountable for this behaviour. PLEASE FIX THIS!
224 replies
6 months ago
ABSA credit card
I want to close my credit card! These last few weeks I have been phoning Absa, visiting the branch and phoning again. The phone calls alone cost me almost R500. Every time it is said that my account is blocked, I visit the branch and getting a reference number to close the account. I again phone in (SINCE NOBODY CAN DO THEIR JOB AND PHONE PEOPLE), then I am told that my account is still blocked, I cannot have a reference number. Till today no feedback, and interest is accumulating. How hard can this be???? if you visit a branch the manager is standing and chatting about her flippen dog, and only one cashier is working. I will never recommend ABSA, not even to my enemies. This bank is useless. Rather go to Standard bank or Capitec!. POOR POOR service, really! you should be ashamed. And watch now, I will get a feedback stating that they're sorry, they will help. and absolutely NOTHING will come from it.
106 replies
7 months ago
Scintill
I asked a simple question in regards with the leasing of a property. The person insisted to be rude. The help was not friendly at all, and kept making snotty comments. This was the worst experience I had to deal with in regards with leasing!!
0 replies
19 months ago
***** Emfuleni
I have a dispute regarding alleged 2 meters in my sister's house. After the visit at electrical department at duncanville it revealed that there was only 1 meter that was working as the other 1 stopped in 2021, yet interim charges were app****. Upon taking the electrical report to revenue department for rectification, Tshidi at revenue captured the reading as previous reading and fabricated a reading to make up for the R40 000 that was supposed to be reversed on the account. After 3 months it still not rectified and the manager doesn't even answer any calls or WhatsApps.
0 replies
21 months ago
Floating payment
I deposited R2000 into my fiancée account for him to pay over to the wedding venue. He paid the amount, and when searching, the money reflected in his account, but never showed it was taken out of the account. When we went to see them, they told us we should open a case number, and the money is floating somewhere. Till today (ALMOST 5 MONTHS!!!!), absolutely nothing. We literally have a police case, and nothing is done. It's excuses after excuses. It really feels like the money just went to them, and we will never receive it back. This is nothing but theft. They can literally see the money floating, but nothing. We keep on fighting, and trying to see the progress, but again, another excuse. How does this work??? 5 months to solve something that is literally on the damn screen showing that the money was never successfully transferred, and ended up in the floating area... this is bad. We also decided to rather bank with another bank, much more use. Please never consider CAPITEC, to pay extra monthly fees are better than this!
53 replies
36 months ago
Danger resulting in rudeness of the owner
A gap was noticed at the gaboon viper cage, so we thought to notify the owner in the case of children being around and they are able to stick their fingers inside the cage. The guy, think the owner told us that we are wasting is time and just sending him around. He was very rude.
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
6 (100%)