Emfuleni Municipality
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Emfuleni Municipality has a TrustIndex of 0 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked Emfuleni Municipality across 139 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We are are on 72+ hours of no electricity our food went rotten and they won't fix out electricity or pay out our losses. There is people in the neighborhood that is on oclxygen machines being forced to live without life saving treatment at the moment. This is the worst place in south Africa ne er come here.
1 reviews | Active since Jan 2020
We are are on 72+ hours of no electricity our food went rotten and they won't fix out electricity or pay out our losses. There is people in the neighborhood that is on oclxygen machines being forced to live without life saving treatment at the moment. This is the worst place in south Africa ne er come here.
1 reviews | Active since Jan 2020
We reported that we don't have electricity 4 weeks ago but up to today, nobody came through to check or reconnect electricity for us. Our property address: 6 Rigel Street, Bedworthpark. We have students staying at this property & this is an inconvenience to them as they need to stay & do their assignments
1 reviews | Active since Jan 2020
We reported that we don't have electricity 4 weeks ago but up to today, nobody came through to check or reconnect electricity for us. Our property address: 6 Rigel Street, Bedworthpark. We have students staying at this property & this is an inconvenience to them as they need to stay & do their assignments
1 reviews | Active since Jan 2020
I have been waiting for my Rates and Taxes Refund ever since I have sold my house at Stretford Ext 1 in 2019. I went to the Municipality, the staff was so rude and even called me names just for not being able to speak their language since I am Zulu and they speak Sotho or SeTswana, I'm not sure. They promised to pay in 3 months time since August 2024 when I did my 1st application as they couldn't refund without my physical presence at their offices. I waited until 2025 January or so. I had already given them my banking details, and accepted that, only to find that they will subsequently ask for the attorneys banking details and have them changed in my presence at their offices. I gave them the attorneys banking details, they promised another 3 months to pay. The lady by the name of Lerato gave me her personal numbers, when I asked for the office number she said they don't use or have office phones which was shocking. She subsequently blocked me and never answered my calls.
1 reviews | Active since Jan 2020
I have been waiting for my Rates and Taxes Refund ever since I have sold my house at Stretford Ext 1 in 2019. I went to the Municipality, the staff was so rude and even called me names just for not being able to speak their language since I am Zulu and they speak Sotho or SeTswana, I'm not sure. They promised to pay in 3 months time since August 2024 when I did my 1st application as they couldn't refund without my physical presence at their offices. I waited until 2025 January or so. I had already given them my banking details, and accepted that, only to find that they will subsequently ask for the attorneys banking details and have them changed in my presence at their offices. I gave them the attorneys banking details, they promised another 3 months to pay. The lady by the name of Lerato gave me her personal numbers, when I asked for the office number she said they don't use or have office phones which was shocking. She subsequently blocked me and never answered my calls.
1 reviews | Active since Jan 2020
The worst municipality on the continent that elevates and breeds Poverty, Crime, ******* Foreigners, Building Hijackings, Blackouts for ******ion, Vandalism, and Health hazards.
1 reviews | Active since Jan 2020
The worst municipality on the continent that elevates and breeds Poverty, Crime, ******* Foreigners, Building Hijackings, Blackouts for ******ion, Vandalism, and Health hazards.
1 reviews | Active since Jan 2020
For an area(Three Rivers east)that brings in just over R40M a month we reported many times of a drein thats overflowing into the street. and nothing has been done. Its begging to influence the area and the smell outside is terrible. Going on more then a month now.
1 reviews | Active since Jan 2020
For an area(Three Rivers east)that brings in just over R40M a month we reported many times of a drein thats overflowing into the street. and nothing has been done. Its begging to influence the area and the smell outside is terrible. Going on more then a month now.
1 reviews | Active since Jan 2020
I app**** for a debt rehabilitation at Emfuleni local Municipality on 21 April 2025, and my balance was R121738.52 and I received few calls from Emfuleni requesting to pay half the amount and I paid R61k as per telephone instruction and I was informed that the amount reflects and that I should go to Seipati to sign the debt rehabilitation agreement form. I went to Seipati Marabe on monday on 21 May 2025 and she informed me that she doesn't see my form and i should come back on Thursday since the new offer doesn't have many heavy terms and conditions. My electricity got cut off on 29th May, and i drove to Emfuleni vanderbijlpark offices. I was informed that my debt as at May was R128321.6, and I was required to pay R68944 immediately or within 7 days. I paid R68944 on 29 July 2025 since I required reconnection. The R61000 already paid was not counted, and it fell off. Gilbert informed me that I should go to the dispute department. I am highly frustrated and disappointed by the way the 50% discount was handled. I paid R68944 and R61000 from a debt of R128322.6, and it means I was never offered a 50% discount, and I paid my municipal rates in full. I kindly request that Emfuleni refund me my R61000 since I paid off the R68944 under duress since I needed reconnection and that I do not stay in Vaal. Let Municipality apply the conditions stated in the debt rehabilitation agreement and stop taking advantage of me.
1 reviews | Active since Jan 2020
I app**** for a debt rehabilitation at Emfuleni local Municipality on 21 April 2025, and my balance was R121738.52 and I received few calls from Emfuleni requesting to pay half the amount and I paid R61k as per telephone instruction and I was informed that the amount reflects and that I should go to Seipati to sign the debt rehabilitation agreement form. I went to Seipati Marabe on monday on 21 May 2025 and she informed me that she doesn't see my form and i should come back on Thursday since the new offer doesn't have many heavy terms and conditions. My electricity got cut off on 29th May, and i drove to Emfuleni vanderbijlpark offices. I was informed that my debt as at May was R128321.6, and I was required to pay R68944 immediately or within 7 days. I paid R68944 on 29 July 2025 since I required reconnection. The R61000 already paid was not counted, and it fell off. Gilbert informed me that I should go to the dispute department. I am highly frustrated and disappointed by the way the 50% discount was handled. I paid R68944 and R61000 from a debt of R128322.6, and it means I was never offered a 50% discount, and I paid my municipal rates in full. I kindly request that Emfuleni refund me my R61000 since I paid off the R68944 under duress since I needed reconnection and that I do not stay in Vaal. Let Municipality apply the conditions stated in the debt rehabilitation agreement and stop taking advantage of me.
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