

Emfuleni Municipality
Based on recent customer reviews, Emfuleni Municipality is facing overwhelmingly negative sentiment from residents and ratepayers. Customers consistently mention prolonged electricity outages, unresolved water supply issues, and unaddressed infrastructure hazards including exposed live wires, potholes, and overflowing drains. A recurring theme is frustration with refunds and rates disputes that remain unresolved for years, alongside reports of rude staff and poor communication. Residents repeatedly express that despite paying rates faithfully, service delivery is lacking, accountability is absent, and complaints regarding spoiled food, health risks, and billing discrepancies are routinely ignored.
TrustIndex
1.8
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Can't get hold Emfuleni Municipality!They owe me R18 000 for rates and taxes on my house that was sold, 2 years ago! I am a pensioner and cannot travel there alone. I am staying 400 km from there. CAN someone please help, or assist me! As I see there is a lot of people, sitting with this problem from Emfuleni.
1 reviews | Active since Jan 2020
Can't get hold Emfuleni Municipality!They owe me R18 000 for rates and taxes on my house that was sold, 2 years ago! I am a pensioner and cannot travel there alone. I am staying 400 km from there. CAN someone please help, or assist me! As I see there is a lot of people, sitting with this problem from Emfuleni.
1 reviews | Active since Jan 2020
After cables on pavement set on fire 10 years ago and we reported it nothing happened to fix this. Same story 3 years ago and 1 year ago we sit without power and report the problem with live wires on pavement in busiest street in vanderbijlpark with lots of foot traffic and yet we still get ignored a d threatened if we fix it ourselves we will face fines and jail time. Buy after 24hrs of waiting we go ahead and find short term solution hoping emfuleni will come fix it permanently. Also street lights in Rossini boulevard has been out of action for over 12 years and it's becoming more dangerous ro come home at night.
1 reviews | Active since Jan 2020
After cables on pavement set on fire 10 years ago and we reported it nothing happened to fix this. Same story 3 years ago and 1 year ago we sit without power and report the problem with live wires on pavement in busiest street in vanderbijlpark with lots of foot traffic and yet we still get ignored a d threatened if we fix it ourselves we will face fines and jail time. Buy after 24hrs of waiting we go ahead and find short term solution hoping emfuleni will come fix it permanently. Also street lights in Rossini boulevard has been out of action for over 12 years and it's becoming more dangerous ro come home at night.
1 reviews | Active since Jan 2020
Emfuleni Municipality owes over R17 000 for almost two years. How can I get this money back. We sold our home in Vanderbijloark and moved to Pretoria. We cannot get a credit. We would like our money back. You are a bunch of *******.
1 reviews | Active since Jan 2020
Emfuleni Municipality owes over R17 000 for almost two years. How can I get this money back. We sold our home in Vanderbijloark and moved to Pretoria. We cannot get a credit. We would like our money back. You are a bunch of *******.
1 reviews | Active since Jan 2020
We never get our water and light bills. Even when you request from people working there or with, you still get nothing. Every month is a guessing game. Then also they come like every 3 weeks to pick up garbage. There is pipes leaking for years and also potholes where ever you go
1 reviews | Active since Jan 2020
We never get our water and light bills. Even when you request from people working there or with, you still get nothing. Every month is a guessing game. Then also they come like every 3 weeks to pick up garbage. There is pipes leaking for years and also potholes where ever you go
1 reviews | Active since Jan 2020
We are are on 72+ hours of no electricity our food went rotten and they won't fix out electricity or pay out our losses. There is people in the neighborhood that is on oclxygen machines being forced to live without life saving treatment at the moment. This is the worst place in south Africa ne er come here.
1 reviews | Active since Jan 2020
We are are on 72+ hours of no electricity our food went rotten and they won't fix out electricity or pay out our losses. There is people in the neighborhood that is on oclxygen machines being forced to live without life saving treatment at the moment. This is the worst place in south Africa ne er come here.
1 reviews | Active since Jan 2020
We reported that we don't have electricity 4 weeks ago but up to today, nobody came through to check or reconnect electricity for us. Our property address: 6 Rigel Street, Bedworthpark. We have students staying at this property & this is an inconvenience to them as they need to stay & do their assignments
1 reviews | Active since Jan 2020
We reported that we don't have electricity 4 weeks ago but up to today, nobody came through to check or reconnect electricity for us. Our property address: 6 Rigel Street, Bedworthpark. We have students staying at this property & this is an inconvenience to them as they need to stay & do their assignments
Based on recent customer reviews, Emfuleni Municipality is facing overwhelmingly negative sentiment from residents and ratepayers. Customers consistently mention prolonged electricity outages, unresolved water supply issues, and unaddressed infrastructure hazards including exposed live wires, potholes, and overflowing drains. A recurring theme is frustration with refunds and rates disputes that remain unresolved for years, alongside reports of rude staff and poor communication. Residents repeatedly express that despite paying rates faithfully, service delivery is lacking, accountability is absent, and complaints regarding spoiled food, health risks, and billing discrepancies are routinely ignored.
Emfuleni Municipality has a TrustIndex of 1.8 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. Hellopeter has tracked Emfuleni Municipality across 138 total reviews. How is the TrustIndex calculated? →