Active since May 2023
South Africa : Bad experience. Temu uses Buffalo Logistics, which is the worst logistics company I've come across. Please refer to their Google reviews. They've lost my parcel (as with MANY others as per google reviews). After which Temu agreed to refund my order amount, however they're not refunding me the customs tax that I've paid. Meaning I've lost close to R700 because Temu only uses Buffalo logistics as their courier option. Will not order on Temu again if they don't change couriers.
Absolutely shocking service. Never answers the phone, never responds to emails. Reveived our monthly unit statement for our complex and the water bill was excessively high. Sent enquiry weeks ago and no one even responds. You're just expected to pay the amount the spit out and they can't justify / provide you with how they came to that amount. ALL owners in our complex are highly upset of the service they're receiving.