Active since May 2023
This hotel is pathetic! Staff are rude and unhelpful. No tea in the room. Certainly will never go back there.!
So we were informed telephonically that we can eventually collect the ashes of our mother. We arrived today at the Vereeniging branch with whom we have been dealing, only to be informed that the ashes are at Vanderbijlpark. WHY?? I ask you? These *********** idiots are absolutely terrible!!! I contacted the head office and have yet to have my call returned..
Our dear mother passed away on 11/11/2023 and we attained the services of Doves Funeral Parlour, Vereeniging. We paid for their services on presentation of their invoice and arranged the funeral on 18/11/2023. They arrived at the church and "FORGOT" the coffin trolley. We had to borrow one from AVBOB Meyerton who were very kind to lend it to us to continue the service. Disgusting. It is now 5/12/2023 and we are yet to be informed is our mother has been cremated yet let alone be advised that we can collect her ashes.! DO NOT USE THESE PEOPLE< THEY ARE INEPT AND EXPENSIVE!!!!!!!!!!!!!