TN
Thami N
Active since May 2023
4
Reviews
0
Industries
Reviews
4 reviews5 months ago
Response to queries quicker
Great app, to help us ease payment methods. But lately I haven't getting joy, email response and the chat box are a nightmare, I've been trying to get a query solved since 2025. Call center your on the phone without any joy.
0 replies
22 months ago
Day light *******
I have a policy with style funeral in Diepkloof zone 5, I've skipped one payment over a period of a year. The policy was increased from R465 to R550 but without communication via SMS or email. Yet I do get SMS and updates but never received one for an annual increase nor was it explained. I didn't even get the ladys name who was assisting me, she couldn't even calculate how much I owe, she kept asking me what's 79+79, if she is clueless about the increase and couldn't explain or give a solution instead I have to pay Close too R2000 to make sure the policy remains active. She was so cold yet they offer a service to the community and they complain when we don't support black business cause of the poor service lack of empathy and product knowledge. I was willing to keep the policy open but can't afford to pay a once off pay payment of nearly R2000, if it was split arrangements to be made. They enjoy taking our money but quick to turn a.blind eye when we need assistance.
1 reply
36 months ago
Capitec is the worst bank ever
I went to withdraw my last money for transport, the ATM didn't me the cash and said out of order. I waited for 10min. Then called capitec. They referred me to a what'spp customer services for assistance. Waist of time ever. Capitec is a useless bank. I've never experienced such issues with other banks in the past , but I guess that's what you get when you go for cheap things,
2 replies
37 months ago
I want my money back
I would like to complain about toolsshopme44, they placed a recurring payment on my account which I didn't sign up for
0 replies
Review Distribution
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1 Star
4 (100%)