Active since May 2023
I would like to express my deep disappointment with Rental Cars.com regarding a recent incident. My brother travelled from the UK and made a payment for the car. He then cancelled the booking upon arrival in Cape Town and was assured that a refund would be given. However, now Rental Cars.com is refusing to refund us, leaving us feeling frustrated and dissatisfied with their service. We hope that Rental Cars.com takes immediate action to address this issue and provide a resolution.
I would like to express my deep disappointment with Woodford Car Hire regarding a recent incident. My brother travelled from the UK and made a deposit for a car rental at CT International. Unfortunately, he forgot his credit card, but a staff member assured him that a refund could be arranged. Regrettably, Woodford Car Hire has now refused to provide the refund, leaving us feeling frustrated and dissatisfied with their service. We hope that Woodford Car Hire takes immediate action to address this issue and provide a resolution.