Active since Jun 2023
A big thank you to Elmarie Pretorius @ Pentravel Cresta for always assisting us with our trips. Thank you for always going above & beyond for us. Your excellent service, dedication & willingness to assist are truly appreciated. We are grateful for all your effort in making our travels so special. Paradise Beach in Zanzibar was truly an amazing & memorable experience. The staff were friendly, and the resort & rooms were clean and well maintained. The food was good, and we especially loved the beachfront pool and the stunning sky bar built out in the sea. It truly made the experience even more special.
It's easy, quick and professional to deal with Oneplan
If there were minus star ratings I would have selected that. Purchased pants end of December was told to exchange the pants in January when they receive more stock. I kept on following up and was told in March that they received stock. I have been away and only managed to get to the store on May. The store Manager was rude and had an attitude. Told me that the pants had marks on them, I can't exchange. I asked her to show me the marks because the pants still had the tag on she could not point it out. I showed her communication that I had to constantly follow up and she then said but they receive stock on a weekly basis. When I proofed it to her via Whatsapp she said she will ask the Owner to do the exchange. She took my number down. This was about 3 weeks ago and still waiting for her to contact me. Thought she said they received stock on a weekly basis. Constantly have to follow up with them. No customer service. I will definitely not support this store ever again!!!