Active since Jun 2023
SDS Protection bought our previous security company in March 24. We had camera monitoring on our profile which they could not do, but continued to bill us from March to July. I did then request a refund for the incorrect billing which they send a credit note for, but since then (again three months later) nothing has been refunded. During this period, just after we cancelled the offsite monitoring we had an armend ******* which they did not respond to, not even came out. SDS Protection has been a bad experience and is not to be trusted as a security partner at all and I would not recommend them.
Takealot advertises a product on special, a drill from a supplier Dewalt. I buy two of it, one is not working, I return it and select replace rather than credit as I bought the product because I needed it. In South Africa we have terrible network due to loadshedding and I miss a mail that I must reply within 24hrs whether I want the product to be fixed otherwise I will get an auto credit. WHY THE HELL WOULD I WANT A CREDIT IF I SELECTED A REPLACEMENT IN THE FIRST PLACE. and on the sms they claim to give feedback in 3-5 days and then silently credit you as they are to useless to replace a broken product advertised on their site. I will think twice before buying something from takealot.com again, so thankfull for Amazon and other online sites entering the market. Takealot.com is a typical SA company - not dependable and definitely not acting in the interest of its clients.