AV
Albie Van der Merwe
Active since Jun 2023
3
Reviews
0
Industries
Reviews
3 reviews23 months ago
Promise not kept
I was contacted by OnAir in January 2024, a 3rd party agent for MultiChoice regarding an upgrade to the Dstv Ultra decoder. I was offered a 24 months repayment option and an extra add-on feature provided by Uconnect. This consist of a free sim card with a promised free R50 airtime on a monthly basis. My debit orders for March and April were processed successfully. To date I have been contacting Uconnect for 6 times via telephone and 2 times via e-mail with no response from any agent as promised. Every time I get the same answer. “It seems that there is a problem and we need to look into this. We will give you feedback as soon as possible.” Unfortunately I’ve spent too much time and effort to sort out this problem. I’m quite disappointed in the service from Uconnect and OnAir as this is not what I would have expect from a service that is linked to MultiChoice.
106 replies
30 months ago
Excellent service - Blinds
Excellent service received from Wayne with the quote for blinds and also from Jacque with the installation.
0 replies
34 months ago
Going the extra mile
I ordered my product on the 3th of July and did not expect it to be delivered so soon. Seamless and very efficient service provided by Justin and Abrine from The Mattress Warehouse Belliviie. You made sure it was delivered on Friday 7 July. Kept me up to date when you were delayed and kept your promise to deliver even after 18h00 in the cold and rainy weather during load shedding. This is going the extra mile for your customers. Thank you so much. I appreciate it a lot.
60 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)