Active since Jul 2023
Beauty was friendly and helpful explained everything to my understanding
Thank you for your response and treating my matter seriously though the turn around time took forever .I hope the next process will not drag nor delay. I really honestly appreciate you for your help seemingly there is a light in the end of the tunnel Moving forward with the process I would appreciate that you improve on your Communication and Professionalism. Looking forward to recommend your company to friends and family but only after the program has been finalized. Thank you Jeanine 😊 💓 God bless you.
I actually don't have enough words to express my dissatisfaction, the level of depression and pain that this organization put me through.It started extremely well in January 2024 with them settling my homeloan account and further giving me a 2 month payment holiday and also promising that they will be settling the rest of my debts within 4-6 weeks. I don't know how things took a detour when they failed to keep up to their promises, now started giving me excuses by the month of March that their Finance department is experiencing backlog and they are not in a position to inform when the rest of my creditors can be settled. I have sent several emails and even written a formal complaint only for them to settle only 2 accounts in the month of May, but they busy debiting their money every month without fail worse, whilst you are on their program you can't even apply for credit anywhere else. What has been more frustrating is that they are really bad with communication they hardly respond to emails nor take calls and what makes the situation so bad is that they are in position of my house tittle deed. I live in fear that what if the worst thing could happen to me like the inevitable ie (death) God forbid! what would become of my kids , what will happen to the financial security of my loved ones will they loose their home. This further gives me sleepless nights I fully regret my decision for choosing Africa Direct to be my credit repair company because clearly they shouldn't be trusted!!!.
Sold my house with them using an agent by the name Wonder and Family Project, signed everything at their Vosloorus branch but, still now they are giving me excuses instead of paying my money back and the buyer is already staying in the house I sold.I am requesting everyone's contact details who has been dealing with the these identified ****** to be in contact with me ,so that we can expose them
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