Active since Jun 2010
As many lonely people, I thought I would try a Senior Dating site and joined Singles 50 because it is South African based. I purchased a month's subscription for R399 at the beginning of December 2025, the 2nd to be exact. Got some contacts but nothing that shook my world. On the 6th December, the day my pension was paid out, a debit was processed for R999 from Singles 50. I went straight to the bank to stop it as it was still pending. The bank however told me I had to register a dispute they could not reverse it. I addressed an email to Singles 50 who rep**** saying that "you agreed to a 1 month subscription at 399 ZAR, with an automatic renewal of 1 month at 999 ZAR." There was no place mentioning an automatic renewal in plain sight. Apparently you have to physically cancel the subscription (the one you never knew you had) by filling in the cancellation link which is "at the bottom of the homepage. (Visible only when logged out). This is absolutely disgusting behaviour from an organization and, in my opinion, a total *******.
I keep track of my accounts on CreditScore. I had an altercation with Multi choice a few years ago when they broke the terms of a contract and it was supposed to be made null and void as the issue was on their side. When perusing my Credit Score report today I noticed that they had listed an account, reference DPP Decoder Plan with an account number ending 9171. I do not and never will use their services. This is not the first time that they have done this. It is ***** and I will certainly be addressing the situation directly with them, that is, if you can get hold of somebody in authority. Absolutely disgusting.
I app**** for wifi through Mweb on 13th Oxtober. Because they don't have lines they ***gy back on Openserve. On tracking my order and numerous phone calls, the statistics remains as placed with Openserve. When I offered to phone Openserve directly I was told that a message had already been sent to Openserve requesting an update and that the request was marked as urgent. What happened to picking up the phone and calling to expedite the situation? I use my wifi for work and just don't seem to be getting any answers. I'm at my wits end. The customer service from both if these companies stinks.
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