Lara W

Staff just ignore issues raised

I would have given zero stars, but after the 45 min wait for armed response to come around, they are really great guys, and it isn’t their fault they are the only vehicle in a 20km radius - so my stars goes to them. The lack of stars go to the office staff, whose invoices don’t match the debit orders, and they ignore you when you politely bring it to their attention, or the technical callouts you “need”, and the work orders that say nothing is wrong after you have to pay for them to go out, and again when bringing to the attention of the office staff, they continue to ignore you, like it just isn’t their problem.