Zeenat P

Terrible Service from Faiqah Sulaiman

Firstly the receptionist Faiqah Sulaiman and her husband the manager have no way to address people of colour! When we got there her attitude was horrible the way she addressed. We were over crowded in our room for less than an hour because we were helping my sister carry down her bags and food. Faiqah then proceeded to assume that 9 people slept in the room and attacked us over the phone not allowing us to explain that 9 people never slept there. When we asked to speak to the manager he dismissed everything I said about how she addressed us and advised we must take it up with Holiday Club! This is not a holiday club issue, it’s about how people are spoken too especially people of colour by the receptionist! Nothing will get done because the manager is her husband