michael S

truely appalling service

If only I read these very negative reviews before I ordered three solar geysers systems from Suntanks. Never, ever, have I encountered such shocking service. Firstly, they advised the wrong panels, then 2 of them sprung leaks, and they have ignored us when it comes to repairing them. In addition, they have no service centre in the Cape, so they want us to pay the freight to Pretoria and back for them to repair these two (incorrect) leaking panels. Many times the switchboard just rings, Helen never responds and is useless, and messages for the owner, said to be Duram Guirie, also go unanswered. The website is a complete lie with its assurances of quality and service and guarantees. It is all meaningless. Never, ever, do business with Suntanks.