Active since Jul 2023
Failing Consumer Protection Act (CPA) and unfair for them to denying me my right to exchange. Pathetic service especially in black community but if it was in white areas the exchange could be done👎🏼.
I send my son on 13-02-2026 to boxer liquor in Moletsane Soweto to buy me Castle Lite x2 but he bought Castle Malt. On the 14-02-2026 I went to exchange then the manager told me they want original prove of purchase. I then show the them picture of proof of purchase on my phone and it was rejected. I don't blame the manager because he got instructions from the head office whom they told me that i won't get an exchange it's not there problem.