Jan S

Absence of service and respnse.

Has anyone experienced the total lack of service at *Harley Davidson Cape Town*? My advice, rather sell your HD before you degrade yourself to deal with them… or hope that that there are branches that is willing to help. From the “Spares Guy” to his boss the Sales Manager, to the “accounts ladies”… beware! Especially if they owe you money…it will be promise upon promise, upon passing the back and shifting blame. They all seem very nice and helpful on the phone, but action is completely absent. I must have spent about the same amount on telephone calls to the ±R13k they owe me. Most of the times listening to a monotonous jazz song while the call just remains unanswered. Don’t bother to leave messages – they do not even call back as they nicely promised. The lame response was from "the owner" on their website's review site... Not sure why he even bothered... that only added to my frustration.