Venessa R

Bad client etiquette

Been waiting for more than 3 weeks for settlement letters. It is only 2 places that needs to be contacted in order to get updated settlement amounts. After 3 weeks I was told that it takes 10 working days and the lady is only busy with it now. Anetjie phones me back to whom I expressed my frustration as to where she droped the phone in my ear. Terrible service. Once a client is there the motivation to assist disappears.