R D Debt Counselling
Claimed Business
R D Debt Counselling
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Business & Legal Services
#10NPS Score
0Unlikely
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencedB
S
MK
Michael K
1 reviews | Active since Jan 2020
17 Oct 2025, 08:47
Lack of Communication and Support from RD Debt Counseling
I started the process with RD Debt Counseling on 7 May 2025 to assist with clearing my name from the credit bureaus after rehabilitation. Unfortunately, the service I’ve received has been very disappointing. The last update I got from Sylvia was on 4 August 2025, and there’s been no follow-up since. I reached out to Annetjie on 1 October to express my concern, but she too has not provided any feedback despite my messages and calls. Since August, I’ve been doing all the follow-ups myself with TransUnion, VCCB, XDS, and Experian. I paid R2000 for this service and expected consistent communication and support — something I did not receive. I sincerely hope the company can take accountability and improve their client service, as this experience has left me frustrated and disappointed.
Helpful (0)
|Replies (0)MK
Michael K
1 reviews | Active since Jan 2020
17 Oct 2025, 08:47
Lack of Communication and Support from RD Debt Counseling
I started the process with RD Debt Counseling on 7 May 2025 to assist with clearing my name from the credit bureaus after rehabilitation. Unfortunately, the service I’ve received has been very disappointing. The last update I got from Sylvia was on 4 August 2025, and there’s been no follow-up since. I reached out to Annetjie on 1 October to express my concern, but she too has not provided any feedback despite my messages and calls. Since August, I’ve been doing all the follow-ups myself with TransUnion, VCCB, XDS, and Experian. I paid R2000 for this service and expected consistent communication and support — something I did not receive. I sincerely hope the company can take accountability and improve their client service, as this experience has left me frustrated and disappointed.
0
Replies (0)CP
VR
Venessa R
1 reviews | Active since Jan 2020
31 Jul 2023, 09:29
Bad client etiquette
Been waiting for more than 3 weeks for settlement letters. It is only 2 places that needs to be contacted in order to get updated settlement amounts. After 3 weeks I was told that it takes 10 working days and the lady is only busy with it now. Anetjie phones me back to whom I expressed my frustration as to where she droped the phone in my ear. Terrible service. Once a client is there the motivation to assist disappears.
Helpful (0)
|Replies (0)VR
Venessa R
1 reviews | Active since Jan 2020
31 Jul 2023, 09:29
Bad client etiquette
Been waiting for more than 3 weeks for settlement letters. It is only 2 places that needs to be contacted in order to get updated settlement amounts. After 3 weeks I was told that it takes 10 working days and the lady is only busy with it now. Anetjie phones me back to whom I expressed my frustration as to where she droped the phone in my ear. Terrible service. Once a client is there the motivation to assist disappears.
0
Replies (0)CH
Clayton H
1 reviews | Active since Jan 2020
21 Feb 2023, 08:41
Seems to be going down hill.
When I first joined Rd debt , Russel was still around. Don't know if that has anything to do with it but it looks like it has gone belly up. I saw on my Trans Union that my debt had prescribed. The step I was told to follow by annetjie was that I needed to get my prescription letters so they can get the clearance certificate and the debt review off my name. I paid them last year August +- and was told it would take approximately 4-6 weeks. It is now February and still nothing. When you contact them they brush you off and tell you that they will look at your file and contact you the next day. This does not happen. Then when you want to enquire on said day. They don't answer you. I will now be contacting the NCR directly to see what steps I can take and at the same time reporting Rd debt counselling.
Helpful (0)
|Replies (0)CH
Clayton H
1 reviews | Active since Jan 2020
21 Feb 2023, 08:41
Seems to be going down hill.
When I first joined Rd debt , Russel was still around. Don't know if that has anything to do with it but it looks like it has gone belly up. I saw on my Trans Union that my debt had prescribed. The step I was told to follow by annetjie was that I needed to get my prescription letters so they can get the clearance certificate and the debt review off my name. I paid them last year August +- and was told it would take approximately 4-6 weeks. It is now February and still nothing. When you contact them they brush you off and tell you that they will look at your file and contact you the next day. This does not happen. Then when you want to enquire on said day. They don't answer you. I will now be contacting the NCR directly to see what steps I can take and at the same time reporting Rd debt counselling.
0
Replies (0)LP
Lizelle P
1 reviews | Active since Jan 2020
21 Feb 2023, 08:40
Awesome Debt Review Services
Annetjie and her team are wonderful! They give you the best service and really help take the stress off your shoulders when it comes to your monthly debt. I would highly recommend for anyone struggling with their debt payments to arrange a meeting with Annetjie.
Helpful (0)
|Replies (0)LP
Lizelle P
1 reviews | Active since Jan 2020
21 Feb 2023, 08:40
Awesome Debt Review Services
Annetjie and her team are wonderful! They give you the best service and really help take the stress off your shoulders when it comes to your monthly debt. I would highly recommend for anyone struggling with their debt payments to arrange a meeting with Annetjie.
0
Replies (0)GS
Gerhard S
1 reviews | Active since Jan 2020
20 Apr 2022, 18:56
Amazing service!!!!!
RD Debt Counseling is a highly professional, efficient five-star Debt counseling service. Thank you to Russell and his amazing team for their dedication, commitment and continuous support !!!
Helpful (0)
|Replies (0)