CH
CHANTEL H
Active since Aug 2023
2
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2 reviews6 months ago
Don’t stay at La Montagne Ballito
I am currently staying at the La Montagne Resort in Ballito and to say I am disappointed is a huge understatement!!!!!! This has got to be the noisiest resort I have ever stayed in!!!! The sounds of banging and drilling are constant!!! The cleaning and maintenance staff are also extremely loud from early in the morning.Complaining about this falls on deaf ears😡 The room we are staying in is scruffy-the curtains are dirty, the cupboards have damp and mould and there is hardly any packing space for clothes. Over and above this, the resort allows droves of day visitors to come in. For the paltry sum of R125, anyone can come and use any of the resort’s facilities which are meant for paying guests!!!! Complaining about this also falls on deaf ears😡 Any complaint is met with the same response ie “ Terribly sorry for your inconvenience but we can’t/wont do anything to help you” The lack of any concern at all over whether the guests are happy or not is astounding!!!!!
53 replies
32 months ago
VISTA CLINIC NOT SAFE FOR FEMALE PATIENTS
My daughter was referred to Vista Clinic for treatment and her experience there was diabolically bad! So bad that we collected her after having only being at Vista for 4 hours. My daughter experienced the following: 1) After being admitted she was shown to her room and then had zero contact with any of the staff or the******s, barring being ordered to go have lunch by one of the nurses. 2) No orientation was done at all. 3) Her roommate enquired whether she had brought "Jik" for the bathrooms because they were disgusting. 4) Male and female patients are allowed to interact freely. 5) My daughter was accosted by a male patient in the dining area when she went to have lunch. 6) Th nurse on duty in the dining room, instead of coming to my daughter's assistance, joined in laughing and scoffing at her along with some of the other patients. This was the final straw and she then called us to please come and fetch her as she felt unsafe. To say that we were shocked and horrified at what had transpired is an absolute understatement!! I have serious concerns for the wellbeing, both mental and physical for any female patients being treated at Vista and I strongly believe that this facility should be investigated and reviewed by the relevant governmental department. Speaking to the management was of no use as they were condescending and defensive.
0 replies
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