ND
Nomnotho D
Active since Aug 2023
2
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2 reviews8 months ago
Frustrated consumer
CMH KEMPSTER FORD BLUFF, sold me a car that was riddled with problems and when I called them they told me that they had no legal liabilities towards me or the car that they had sold me. They sold me a silver VW TCROSS 1.0 DSG, that obliviously had a lot of issues, during the sale they did not offer any extend warranty leading me to think that the car was still under warranty, in the first 9 months of purchase the car had issues with the gearbox and the car battery when I confronted them the manager told me he had no legal obligation to me as the car had already left their premises. When I asked the salesman why he had not mentioned the issue of extended warranty he did not give me any explanation and ignored my calls. I am frustrated and overwhelmed as I have already spent well over R25 000 trying to fix the problem which has since returned and I have no means of repairing the car again. All this has happened and the car is t even 2 years old yet.
0 replies
32 months ago
Excellent
Sipho Makhetha: I had a great experience with Santam , communication was top notch
132 replies
Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)