Nkosinkulu Z

Never, ever book this place!!

My friend and I endured had the most horrific experience after booking this place for a night. Upon arrival on the evening of the 26th August 2023, we were met by a hostile Nicky van Heerden who was extremely rude , didn't even greet us. We were in the company of two friends, for a catch up . This woman told us her place wasn't for parties, I explained the reason why tour friends were on our company and that they were going to leave later. This exchange went on , she came across as arrogant and patronizing. We eventually got inside all of us, our friends left off after 2 hours . This is roughly around the time we were almost ready to tuck in. The bed cover was dirty , sheets soiled with stains and holes! At this point I gave Nicky a call to question this disgusting service, she came over...brushed aside our concerns and left! I called her again to ask for a refund, after a heated exchange, hurling of insults she threatened to call for security. My friend and I decided to leave that disgusting, dirty place. We had the remote control to operate the gate, she had deactivated it and we were stuck at the gate for about 20 minutes. The said security guards were called , they blocked our way out. We remained calm, till she came at some point to ask for her remote and eventually did open for us to leave. After years of extensive travel, I have never come across such humiliation.