CH
carynne H
Active since Jul 2010
39
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0
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Reviews
39 reviews6 months ago
Locked out AGAIN
Once again I try login to Tyme on my laptop this am and I am locked out of my own account. Correct ID number, correct password yet Tyme decides for the umpteenth time to lock me out. Today rent is due AGAIN but no chance of paying that. WTAF ? This simply has to stop. I an out all day and cannot call. Tyme knows this is their c*ck up as it's happened several times before. I cannot follow online processes to resolve as even though green ID book is legal identification, Tyme in their superior belief system does not recognise it - only ID card is acceptable to them. Unconstitutional and nacceptable. Resolve this URGENTLY. MY MONEY. Not yours.
142 replies
9 months ago
Hellscape
My account has again been disabled and I have no access. NEVER consier TYME. Incredibly frustrating and, worse, they don't allow you access TO YOUR OWN MONEY !
159 replies
9 months ago
Out of TYME
ONCE AGAIN MY PROFILE HAS BEEN DISABLED WTAF This is an ongoing saga - I have had my account for years then all of a sudden July 2025 comes around and FOUR TIMES MY ACCOUNT IS DISABLED BY THE RIDICULOUS BANK
159 replies
9 months ago
Out of Tyme
Less than a week after my previous post I am AGAIN locked out of my profile. Useless. I am left only with legal action, now.
106 replies
9 months ago
Tyme wasters
TWICE in THREE WEEKS my account has been blocked. Not by me and for no apparent reason other than I dared log in early am. The first time it took days, 2 visits to kiosks (Plumstead was particukarly inefficient and totally pointless and simply ignored me, attending to several clients and not being able to make any basic emedy), several emails (in which multiple inaccurate asertions were made - I have them as evidence plus the deadline they self-impose to resolved lapsed by several days) and 18 phone calls to resolve. The 2nd time, today, it took 3 calls - I spoke to Mandy on the 0860999119 number who said she had resolved while I was online. It was not resolved and still blocked. I called back, spoke to Nadia (if my recollection is correct) who transferred me to Patricia at '*****' who proceeded to pretend she could not hear me and sent me back to an automation in a loop of inane time wasting. The third call I insisted on immediately speaking to someone at '*****' This person seemed more knowlegeable and was able to answer several questions explaining that they had undergone a system 'enhancement' which is causing the issue. Not only does the system flag usual activity (based on being a client for a long period and transacting in a usual manner) as irregular and it also cannot offer a self-service unblocking as the system does not recognise green barcoded ID books (a legitimate and legal form of identification) I really hope access has been rectified finally. My next steps are to contact the banking ombudsman and to seek a legal retaliation. DO NOT waste your time with this bank - it works until it simply no-longer does and locks you out of your own account an access to your own money.
53 replies
15 months ago
Pathetic pointless financially errant
I deleted the app and haven't used the service for several months because last time they charged me for goods not delivered. Yesterday my car was in for a service so I took a chance and ordered five items. Four arrived yet I was charged for the Sunlight dishwashing liquid which did not arrive. No reply to emails and when I call the system just says they are experiencing high volumes and cut the call.
0 replies
21 months ago
1st for *****
I initiated a vehicle policy in March 2020 and terminated this policy IN WRITING in May 2024 due to exorbitant premiums and continued increases and because over the duration of insurance (I have never claimed) I have paid more in insurance premiums than the total vehicle value and in response to a pathetic reduction offer from the company. In response the higher premium has been TWICE deducted from my bank account - ie not even teh lower proffered premium. This means I am in oposition to ***** legislation as I have taken on an alternative policy at 1/4 of the 1st for Woman price. ie for TWO months I have paid two insurance premiums per month to two companies - one is my new insurer and the other ********ly deducted by 1st for Woman. I have contacted them in WRITING several times. Aside from red receipt confirmations I have NEVER received any correspondence, acknowledgement nor reply to resolve. Emails were sent multiple times to onlinesupport@firstforwomen.co.za and seugnette@firstforwomen.co.za (the latter is the supervisor) NOTE : I advised 1st for Woman 1 month before of my intention to terminate the policy and then actually terminated the policy and yet they persist to make deductions *****ulently.
58 replies
25 months ago
Payflex will ***** your money
After insisting it's not their fault my order was cancelled instantly after they had TAKEN my money they have not reimbursed me - I ordered on 14th and paid and Payflex have retained my money - which is more than R600 Now I have to go to the police station and lay a charge of irresponsible business practice and also alert the ombudsman and in the meantime I have NO PRODUCT and NO MONEY. What ********s.
53 replies
25 months ago
Snakes not snacks
I placed an order online and paid and now my order has been unilaterally cancelled and my money has not been refunded
0 replies
25 months ago
payflex should be named payandtheyde*****you
I tried to place an order with a vendor and payflex unilaterally announced a cancellation of the order once payment had been taken from my account - likely to de***** me. When I tried to make contact I landed in a feedback loop of no-replies.
58 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (15.384615384615385%)
1 Star
33 (84.61538461538461%)