L
Lene
Active since Sep 2023
2
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Reviews
2 reviews7 months ago
Fantastic Service - Delivery Received next day after Payment was made
Very pleased with the service received from Cameraworld. Their website was super easy to navigate and to place an order. I sent my POP to them on Tuesday and today (Wednesday) the courier guy delivered my camera lens in Langebaan - literally the next day. The lens was safely secured and wrap in a thick layer of bubble wrap and also within a protective pouch. Would definitely use them again for any of my camera needs, whether it be for buying new lenses, cameras, camera accessories or selling my camera. Their response times via email are also extremely quick. Very satisfied.
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11 months ago
DO NOT TRUST DOTCOM AFRICA - THEY **** PEOPLE THROUGH THEIR CONTRACTS
Dotcom Africa approached our Small Business promising that they will generate a bunch of leads for our company. One of their consultants at the time, Alex then went on to explain that they have monthly instalment options and that we could start by just paying per month to see if we are happy with their services. After the first month, we realised that nothing was happening and Alex was not sending stats as he promised. We then wrote an email requesting to cancel. It was then brought to our attention that in the fine print of the contract that if you sign, you are liable for the full 12 months!!!! After receiving letters of demands and threats we proceeded to pay the full 12 months so we can get it over with and end the relationship. We sent numerous emails stating that we DO NOT WANT TO RENEW THE CONTRACT. They just ignored all of our emails. After we finished paying the 12 instalments which totaled to R13 700 for basically nothing, we were relieved and moved on with our lives. We did not hear anything from Dotcom Africa. Then a literal 2 years later out of the blue, they sent us an email and are now harassing us and threatening us to pay as they just continued to renew the contract AGAIN!!!!! We started this journey in 2021. Today I get a call stating that the owner of Dotcom Africa wants to take us to court. DO not trust this company. They will ignore all your email requests to cancel, but they are still able to send you monthly statements and threats.
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