Active since Sep 2023
Last year May 2025 I purchased a Taurus G3c Toro semi automatic 9mm pistol from Waterfall arms and Outdoor. I paid R10,780.00 for the firearm, R300 for ammunition and R1500 for their training course .So at the time I never realised the wrong that happened to but later in 2025 I re done my Profiency. I was issued my own firearm to shoot in the range during training.I was not given a training firearm.This is ******* because I was issued the firearm I purchased which shoot only be fired in a shooting range unless I produced a valid firearm licence.So at the time they were aware that I did not have Profiency or competency and also no licence.So they made me shoot a firearm I purchased that's not even licenced to my name.My question is where was the demo firearm.Both instructors and people that handled me with the firearm are wrong.Now they have devalued the firearm I purchased and made it become second hand.I demand a refund.Now they told me I'm not allowed to contact them or their staff.But I bought a firearm and paid in full So this is how Waterfall arms and Outdoor treat their customers.I was told that their attorneys will contact me.I ask myself for what.All I want is a refund.This is the worst gunshop ever.I will never purchase another firearm from them.