EI
Eliné Imrie
Active since Sep 2023
2
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Reviews
2 reviews31 months ago
Ridiculous
The response I received after NAGGING for feedback: "Hello, thank you for your contact Monies were received 4 business days ago. Our orders take 14 business days for sewing as they are handmade then are sent over to the couriers, as per our website. Many thanks!" This response was sent on the 20th of September ... we are now standing on 19 business days later and there hasn't been ANY communication. HOW is this place still in business??
0 replies
31 months ago
****?! Don't expect communication from these people
If I could give zero stars , I would!! They seem legit until you try to contact them. I placed my order for 2 scrub pants, paid and sent POP. AFTER this was done I still received an email stating I must please pay and send POP before my order will be processed. I sent an email explaining I have already done this; asking that they confirm payment or at least POP was received. 5 days later, no response. I emailed again AND contacted them via Instagram (since their Facebook page is no longer active). I wanted to phone but much to my surprise THERE IS NO PHONE NUMBER! I get that their turnaround is 7-14 business days as apparently everything is made by hand but there has been absolutely NO communication. This is utterly unacceptable.
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1 Star
2 (100%)