Active since Sep 2023
Dear Zoom Flex Support Team, I'm writing to bring to your attention an unresolved technical issue that has left me without internet connectivity for over a month. Despite numerous reports and promises of assistance, no technician has visited to resolve the problem. Details: - Issue started: 25 October 2024 - Reported issue: Loss of internet connection - Current status: Router still displaying red light - Neighboring connections restored: Wednesday I have been patient and cooperative, but the lack of progress is frustrating. As the only household in my area still experiencing issues, I urge you to prioritize my case. Request: 1. Immediate technician dispatch to resolve the issue. 2. Clear communication regarding the resolution timeline. Contact Information: - Name: Pride Tlotlofatso Nkhumise - Address: 10980 Eagle Road Stretford 6 Orange farm 1805 - Phone Number: 0677772965 - Email: pridenkhumise2@gmail.com I appreciate your prompt attention to this matter. Please confirm receipt of this email and provide a resolution timeline. Thank you for your assistance. Sincerely, Pride Tlotlofatso Nkhumise