P
Pride
Active since Sep 2023
4
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4 reviews17 months ago
No internet connection since October
Dear Zoom Flex Support Team, I'm writing to bring to your attention an unresolved technical issue that has left me without internet connectivity for over a month. Despite numerous reports and promises of assistance, no technician has visited to resolve the problem. Details: - Issue started: 25 October 2024 - Reported issue: Loss of internet connection - Current status: Router still displaying red light - Neighboring connections restored: Wednesday I have been patient and cooperative, but the lack of progress is frustrating. As the only household in my area still experiencing issues, I urge you to prioritize my case. Request: 1. Immediate technician dispatch to resolve the issue. 2. Clear communication regarding the resolution timeline. Contact Information: - Name: Pride Tlotlofatso Nkhumise - Address: 10980 Eagle Road Stretford 6 Orange farm 1805 - Phone Number: 0677772965 - Email: pridenkhumise2@gmail.com I appreciate your prompt attention to this matter. Please confirm receipt of this email and provide a resolution timeline. Thank you for your assistance. Sincerely, Pride Tlotlofatso Nkhumise
112 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)