waldo B

Beware of Mark Bennet and Staroar Logistics: Unreliable, Unprofessional, and Costly Service Issues

Beware of Mark Bennet and Staroar Logistics: Unreliable, Unprofessional, and Costly Service Issues" I highly advise against using this company due to numerous concerning issues. The owner, Mark Bennet, has repeatedly demonstrated unprofessional behavior, including inflating charges without notice, particularly for overnight services, and imposing excessive fees during offloading. Communication is another major problem; he rarely answers his phone, leaving clients stranded without updates or solutions. The delivery service is consistently unreliable, with missed deadlines being the norm rather than the exception. Customers are often left begging for their deliveries, only to face further delays and excuses. The company's trucks are frequently unlicensed and in poor condition, posing safety hazards and contributing to significant operational risks. These ongoing problems have caused thousands in damages, making it clear that Staroar Logistics lacks the necessary reliability, professionalism, and respect for customer needs.