RJ
Ryan J
Active since Oct 2023
3
Reviews
0
Industries
Reviews
3 reviews29 months ago
Breach of contract
We had an solar and geyser installation agreement on the 14th August 2023 with Solar Mass energy To now after paying the 80% deposit nothing has been completed. Multiple WhatsApp's promises from solar mass energy but excuse after excuse. I was even asked to please remove my post on hello peter with a promise that the contractual work was to be completed in good faith but was again given the run around with new timelines be given all the time. Now messages go unanswered and request for a meeting or a return call is not honored. It is now three month later. Terrible service.
0 replies
31 months ago
Incomplete project from Solar Mass Energy
We had an solar and geyser installation agreement on the 14th August 2023 with Solar Mass energy a required 80% deposit was paid. I followed up on an installation date on the 28th august as there was no communication. On the 28th i received an email confirming installation on the 7th September 2023. Team only arrived the 20th September. On Friday the 23rd September without the work being completed the team left and never returned. Nothing has been completed. Multiple WhatsApp's promises but excuse after excuse received. Posted frustration on the Facebook page but the grievance was removed. Till now i am trying to communicate with the company to complete the contracted work and getting empty promises. "All above is factual and can be verified with emails and WhatsApp's."
131 replies
31 months ago
Bad Bad Solar Mass Energy! Stay away consumers !
We had an solar and geyser installation agreement on the 14th August 2023 with Solar Mass energy To now after paying the 80% deposit nothing has been completed. Multiple WhatsApp's promises from Peter but excuse after excuse. Very nice Facebook page don't be fooled. Stay away from this installer!
0 replies
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3 (100%)