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Active since Oct 2023
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5 reviews1 month ago
Renault Clio Caught Fire – Replacement Vehicle Also Faulty, Dealer and MFC Refuses to Cancel
Renault Clio Caught Fire – Replacement Vehicle Also Faulty, Dealer Refuses to Cancel Title: Renault Clio Caught Fire – Replacement Vehicle Also Faulty, Dealer Refuses to Cancel In February 2025 I purchased a brand-new Renault Clio V Intense from Renault Northcliff, financed through MFC. Within less than three weeks the vehicle displayed a spanner warning with the message “Check electrical system.” Later that same night the vehicle caught fire while parked. This was extremely alarming as it posed a serious safety risk to myself and the property where I live. After months of investigation, the dealership provided a replacement vehicle of the same model in June 2025. The replacement vehicle had been on the showroom floor and was presented to me as new. Unfortunately, less than three months later, the replacement vehicle also developed a fault. The spanner warning light appeared again together with the message “Check braking system.” When I returned the vehicle to Renault Northcliff, I was told that no fault could be found and that the warning was likely caused by low battery voltage. The dealership indicated that any issues would simply be repaired under warranty and refused to cancel the deal. Considering that the first vehicle of the same model caught fire and the replacement vehicle is already displaying system warnings within months, I have completely lost confidence in the safety and reliability of this vehicle. Its now 6 months without that car as i had dropped it at the dealer august 2025 and continued to pay for it to date, they are more concerned about sales and no credits whether the vehicle is safe or not, even MFC refused to intervene or assist in anyway, its a joint decision apart from contract that i must continue to pay as they do not want to loose partnership with Renault. I am sharing this experience to raise awareness for other consumers. Buying a new car should provide peace of mind, not repeated safety concerns and a refusal to properly address them. i will continue to share this in different platforms and social media, as well as images/videos as awareness of how Renault is to consumers. Dealer: Renault Northcliff Vehicle: Renault Clio V Intense (2025)
0 replies
10 months ago
Excellent service fr...
Excellent service from Mumina, very professional
53 replies
10 months ago
Tsotetsi Ti
i bought Renault Clio intense February 26 2025 at Renault Northcliff, brand new, a week after the car burned on its own, it was the 10th of march, due to it being defective, the process took 3 full months and at time i would have to follow up with the head office as i was getting no updates, after the 3rd month i followed up again, the head office approved that i get a new car, i spoke to the dealership (Northcliff), they were aware of the outcome, i was told that the red car i bought is no longer in stock and that my only option would be the silver one on their floor , i was not happy as i was not given any options and i agreed to take the silver one, but still to prepare and give me the vehicle was and is still a mission that we ended up sending mail back and forth and their so called FNI (Nerisha) alluded that i don't know how to talk to people and that she's not going to entertain me as if they were doing me a favor, and they are the ones who supp**** me the defective car which almost costed me my life through the burn, from the 26th of February 2025 to this date(11 June 2025) i still haven't received the car i bought and still paying monthly installments for. after their head office approved they kept promising delivery a week after a week, and every time i follow up they would tell me about a certain document i should sign/submit for them to release the car lastly i am waiting for a car that i initially did not want as i purchased the red one, i still don't have that car, i almost burned in the Renault car, i am being treated as if i borrowed the car and that Nerisha is doing me a favor to get the car i got financed for and they received full payment.
0 replies
24 months ago
PMD COMPREHENSIVE COVER-COVERS -R60 000 CLAIMS ONLY
Well, they happened to assist me with Scratches, dents and minor damages, until my car hit a pothole and broke the right wheel axle, that's when they started to duck and dive and told me that the quote for repairs is too high even though i had a comprehensive cover and provided all the required documents including usernames and password for some of my personal apps and a witness, which was very disturbing and they ended up declining after six weeks of investigation and they even said i am liable to pay the release fee of my vehicle in short this particular insurer will only assist you with minor dents and scratches that are less than 60k that's if you submitted all the required documents regardless of the cover being comprehensive,
124 replies
30 months ago
The service Ive rece...
The service Ive received today and to date from PMD and the team is amazing and within 15 hours i was called and assisted fully, 5 star ⭐️ PMD
131 replies
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