Active since Oct 2023
Not recommended as a family holiday destination, due to the fact this is not an ideal place if you looking for a variety of things too do besides swimming pool. There is nothing for the kids to do or entertain themselves with, neither are there any amenities too make use of at this place. Upon arrival we had too get an inventory done (which is norm) but the way it was conducted like we are here to ***** their items. It says wifi is accessible throughout the this place when I tried to log on it kept cutting off as there was no signal in my room, I was then was told my phone is an issue that's why I'm not able to get consistent connection, this also app**** to the other phones. Secondly never have I ever heard of paying for AIRCON vouchers at any of my holidays or stays be it local or abroad (R50 last u approx 6 hrs) absolutely absurd come to think of it. Then despite paying for this norm function it breaks down for a day & a half. We then find out our geyser is broken so we were then told to vacate our room for almost half the day only too find out it still doesn't work. So we had to have cold showers/bathes, incl my small kids. Smaller issue is that we had to wash our own dishes & put it away as staff will not be doing this, are you kidding, we on holiday. Also staff will only be avail during office hours? If there are any issues kindly direct it to security. Then on departure we have too wait for them to do the inventory check again (norm), but now I have too pay for a hanger, dirty sheets, and then very arrogantly saying, oh sorry there's 4 towels missing, then she says to me excuse me can I check my bags, seriously? I will not advise any person/s or family to book la lucia sands unless you on business.