AG
Andre G
Active since Nov 2023
2
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Reviews
2 reviews29 months ago
Office and Home Removals, Randburg - worst case client service
This removal Company really is bad bad news. I wrote a 1st review on Hellopeter two weeks ago, they forwarded it to this company, without any reaction or response. Just a flat ignore. Prior to that, I complaint with the ombudsman. They followed it up with the company, getting the same result. This is really an insult to any business in terms of best practise principles. Once they have your money, all standards go down the drain. Be careful and stay away. I have learnt a very expensive lesson.
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30 months ago
********* Business Practice
This company initially quoted me for a shared load Pretoria to Victoria West R23 000 Incl of packing and wrapping. Two days before shipment, I received a call from their Operational Manager, stipulating the costs now went up to R40 000, as it now is a single load, thus R17000 extra. I was forced to pay it as my furniture was already loaded and at their warehouse. When my supposedly single load arrived, great was my surprise that it was a shared load. I reported it with photos and documentation to them and the ombudsman, without success. They just ignored both me and the ombudsman. I lost R17000. I still, after two months, haven't received my pot plants. Nightmare experience and a financial loss.
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1 Star
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