FM
Faith M
Active since Nov 2023
6
Reviews
0
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Reviews
6 reviews3 months ago
Blue Label Telecoms ****ming me through the RCS account on a monthly basis
Blue Label Telecom is *****ulently debiting money from the monthly repayment which I am making to RCS account (Makro) since July 2025 to date. The company claims that I have subscribed to a voucher that they debit R179 per month for, and I did not subscribe for such. I requested for proof of "my subscription" which they are unable to produce. They refuse to refund all the money that they have been ****ming me of. Please assist!
0 replies
4 months ago
*****ulent transactions debiting my account
A couple of *****ulent transactions which are unknown to me were made on 01 December and my account was emptied of the balance. This is not the first time it has happened, and it is really getting annoying especially because the reporting process does not get immediate attention. Please reverse the money which was *****ulently taken from my account.
53 replies
27 months ago
BALANCE STILL THE SAME - PAYMENT THAT I MADE NOT REFLECTING ON MY CREDIT CARD
I made a payment of a large amount from debit to my credit card, and 5 days later the amount paid is still not reflecting to show that payment has been made on my credit card. Am also not getting assistance as what happened to that money. It only shows on my debit card transaction history and not on the (destination) credit card. May I urgently please assistance as this will affect my monthly debit YET I had made the necessary payment to reduce the monthly deductions?
58 replies
29 months ago
Recurring *****ulent activities on my bank accounts
I was first de*****ed of a substantial amount from my debit account, and exactly a month later, there was *****ulent activities on my credit card. Numerous deductions were made by a Gearup Softwares. I cancelled the card and was told reference number will be sent through sms, which i still have not received a week later. Does FNB ever care about safeguarding their customer money. Or, is this a norm that we are being forced to get used to? How is it possible ***** is done more than once and it becomes business as usual???
71 replies
29 months ago
My bank account emptied because of FNB *****ulent transactions
My bank account was emptied of a lot of money through *****ulent transactions, I did not receive an OTP to authorise the transactions. I lodged the complaint on 07 November via the ***** department and when I followed on 09 November, was told that the investigation has been completed and that my complaint has been rejected. Reasons given were that, FNB ran a full investigation and the bank or its employees were not involved. I was told FNB has declined my request for refund because I am the one that I approved and authorised such transactions through my device. How does a full investigation take one day to be completed, even? I found this to be appalling because no request for me to approve the transaction (as per norm) was sent to my device. As a client, my money was not protected and FNB is not taking any responsibility for this. The call centre person kept blaming me and insisting that I “pressed some link”. I need a refund of every cent that was *****ulently emptied from my bank account. This is causing a huge inconvenience for me.
73 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)