MP
Michelle P
Active since Nov 2023
8
Reviews
0
Industries
Reviews
8 reviews5 months ago
Dissappointing Service from MTN
I started my upgrade process with MTN on the 29th of October, and it’s been a complete nightmare since then. I was asked to send through a letter from SAFPS, which I did last week - twice, yet the process still hasn’t even begun. Trying to do an online upgrade is unbelievably difficult, the system is confusing and unreliable, and getting help from customer service is even worse. I’ve now called six times, with one call leaving me on hold for 18 minutes and another for 30 minutes, only to end up with no resolution at all. When I mentioned that it might be easier to cancel my contract and move to Vodacom, the consultant actually told me to go ahead if that’s how I felt. That level of indifference says it all about how little MTN values its customers. After weeks of effort and six phone calls, I still have no progress, no feedback, and no solution. Terrible service, unacceptable delays, and zero customer care. I've e-mailed them twice, been into a MTN store twice and 6 phone calls later and still have no insight on how far this upgrade is and no-one can help me!!
0 replies
17 months ago
DONT BUY FROM CAPE FLAIR (CAPE TOWN) - ****!!!
This place is a ****!! There is no store in Cape Town. What I ordered and what I received was completely different. It's very cheaply made ******* from Asia. Now they coming up with excuses to try and stall not giving me a return address. STAY AWAY WITH THEM!! All they did was ***** my money!
0 replies
17 months ago
HUGE Thank you CRAZY PETS MEADOWDALE!!
I would just like to give a huge shout out to Crazy Pets Meadowdale for their generous donation to Pet Rescue in Benoni. Pet Rescue which is a NPO, which is run by a mom and her daughter who have always managed to take care of those animals. They gave up of life's luxuries for the sake of all the animals :) Again WELL DONE CRAZY PETS MEADOWDALE!! P.S. Wouldn't it be great to get more Crazy Pet Stores from other areas to donate to them xx
0 replies
20 months ago
Rochester's Home Decor Shocking Service
I bought 8 dining chairs 20th July 2024. Delivery took place on the 24th July and 2 of the chairs were damaged. I contact Rochester Boksburg and told them about it and they said they would sort it out soonest. Up to date they still haven't replace the chairs. They told me 2 weeks that I would have to wait until the warehouse is finished their stock take by the 31st July. I was a bit annoyed with the lady that phoned me to let me know about the stock take, to which she told me "I am very lucky that they are sorting this out so quickly, as there are people that have problems and have been waiting since January??"!! Then the replacement should have been done on the 8th August, I made arrangements for someone to be home and they didn't pitch. When I phoned Rochester on Friday morning they could not give me an answer to why the chairs didn't come. They couldn't do a follow up as it was a public holiday and the warehouse was closed. I spoke to Mpho and Colleen (the manager), she promised me she would call them on Saturday morning and phone me and let me know when the chairs were coming!! Needless to say, no-one bothered phoning me on Saturday. The funny thing is, I bought a dining room suite from Rochester's more than 10 years ago and had the same poor service!!!
0 replies
24 months ago
Shocking Customer Service
DSTV Must be the worst with customer service. On the 19th April 2024 there was an error code, I phoned DSTV that afternoon to be told that I need to call my installer, which I did and he said that this is a problem with DSTV and they need to sort it out. I phoned DSTV on the 20th April 2024 to spend 1 hour and 28 minutes for them not to resolve the issue!! We could only get the primary decoder working and not the other 2! We tried to phone again on Saturday morning (27th April 2024) to be cut off, then to phone again to hold on for 28 minutes "while she got her supervisor" for us to drop the call. These calls are going to cost more than the monthly subscription!!! The call that was dropped they did phone me back, I couldn't hear her and she said she would phone me back - still waiting??? This is the second time customer services has said they will phone me back and yet they don't!!! They 3 decoders I have are less than 2 months old, this is DSTV's equipment, I am paying a monthly subscription, I have been a DSTV customer for about 30 years, and yet when there's a problem, I need to contact my installer which costs money every time, and yet DSTV doesn't care! It's no wonder there are so many people that have cancelled their DSTV subscription, I think it's about time I cancel mine too!
106 replies
24 months ago
#DotsurePetFans. Superb
#DotsurePetFans. I have never had any problems with claims from Dotsure. Their service is exceptional and the claims are always almost paid out within 24 hours. Also what's really cute is that my furbabies always get a "Get Well Soon Card" 🤭
53 replies
26 months ago
Exceptional
The exceptional care that the Boksburg SPCA offers to the animals that need a second chance is amazing. There is no case that they are not willing to take head on and the shear dedication by the staff is indescribable. There is always a happy ending and never do they give up on any of those animals. I love following them on FB and always look out for the "happy endings" for those fur babies.
56 replies
29 months ago
Best Pet Insurance
#DotsureHelloPet The staff are exceptionally friendly and helpful. I have never had a bad experience in receiving my claim and they are always on point. Dotsure is definitely the best pet insurance as well as affordable. :)
73 replies
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1 Star
4 (50%)