S
SPCA
Verified Business
S
Performance(last 12 months):
0Trustindex Rating
#2Ranked In Other
13h 51mReply Time
-34 NPSUnlikely
Replied to 89% of negative reviews
Reply time on negative reviews: 14 hours 3 min
TrustIndex
0
Ranking
#2
in Other
Avg Reply
13h 51m
NPS Score
-34
Recommended: Unlikely
Replied to 89% of negative reviews
Reply time on negative reviews: 14 hours 3 min
Review Distribution
1.8|45 Reviews
May '25 - Apr '26
5(19.1%)
4(0%)
3(0%)
2(2.4%)
1(78.6%)
5(19.1%)
4(0%)
3(0%)
2(2.4%)
1(78.6%)
Frequently Asked Questions About SPCA
SPCA has a TrustIndex of 0 out of 10 on Hellopeter, based on 45 reviews in the last 12 months. They reply to 89% of negative reviews, typically within 14 hours 3 min. Hellopeter has tracked SPCA across 388 total reviews. How is the TrustIndex calculated? →
Recent reviews (45)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAO
Anne-Marie Olyn
1 reviews | Active since Jan 2020
10 Mar 2026, 23:08
Been seeking help for these abused animals at the SPCA since 2021
In 2021 I've reached out to the SPCA the nearest one to us is Kimberley cause I discovered that cats are being killed in the cruelest of ways here in Upington. This after my daughter brought home this small kitten one night that was wandering in the street and some boys wanted to stone it to death. So I took the kitten in. After that day I became more aware of the issues these little animals are facing since growing up we've only had dogs so I never took an interest in them. That's when I saw the need for someone to step in so I did and I took in more cats. Problem came in I'm not working and where I stayed the person staying with me didn't like cats. That's why I reached out to the SPCA asking for assistance cause I wasn't just gonna walk away and leave these animals to fight a battle they weren't winning. The one in Kimberley told me that in order for them to be able to assist me with these animals I need to drive them all the way to Kimberley bear in mind I'm unemployed. They gave me a number that I've contacted and I did send an email as well and was informed by the liaison officer of the SPCA head office back then. I must remember that the SPCA isn't a government institution kinda like you people just want everything for free. None of them ever assisted me in helping these poor animals in fact I got the message that if you're an animal in South Africa and you're not in an area where there's an SPCA don't even bother expecting help from them. I went as far as telling these people that I've been taken to court by the person I stayed with cause she wanted these animals out and I was refusing to let them die in such a cruel manner. Not even that caused the SPCA to assist me so I went through hell and ended up on the street all cause I was trying to help these animals. That's when I saw this might be the reason no one ever tried helping cause you're literally alone up until I met Christine Maritz but there's really just so much she could do. I'm really deeply disappointed in the SPCA and the fact that they're not making it clear that they only help animals in areas where they're situated cause if it's advertised in that manner everyone will be aware not to ask for help if there's no SPCA. I'm now in an area and yes I still have cats where dogs are being mistreated so much so that I stepped in and was threatened by grown men. Reason why I was threatened cause I now took two dogs in and when they bark inside the yard they get thrown with bottles an stoned cause they're making noise. It's not just grown ups doing this even children are so I'm fighting everyday with someone. Some of these dogs are in terrible shape you can actually see their ribs and when it's storming outside they're left in the rain. What gets to me is I don't even know why people around here have these animals if they're so mistreated cause they don't even feed them. These dogs are in the streets the whole day looking for food and I can't help them cause I'm still unemployed and the little I do is nothing. This is the first area I stay in where dogs bark 24/7 and also fight a lot cause some of these owners walk in the street with their dogs not on leashes. There are even pitbulls that's are walking around like that with their owners just today there was a case where a pitbull attacked another dog in their yard. The other day two pitbulls was outside the yard and one of them fought with this really sickly dog and everyone was standing watching and I ran to them cause I saw he was gonna kill that one. He's still a young pitbull so I managed to seperate him from that one with the broom stick I had. Dogs in this area are being neglected and abuse and no one cares not even the SPCA cause I'm sure they'll give me the same story like they've been doing since 2021 there's no SPCA in Upington. So I need for the SPCA to please make it clear to the people of South Africa that the only animals you help are those in areas where you're situated.
Helpful (0)
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Anne-Marie Olyn
1 reviews | Active since Jan 2020
10 Mar 2026, 23:08
Been seeking help for these abused animals at the SPCA since 2021
In 2021 I've reached out to the SPCA the nearest one to us is Kimberley cause I discovered that cats are being killed in the cruelest of ways here in Upington. This after my daughter brought home this small kitten one night that was wandering in the street and some boys wanted to stone it to death. So I took the kitten in. After that day I became more aware of the issues these little animals are facing since growing up we've only had dogs so I never took an interest in them. That's when I saw the need for someone to step in so I did and I took in more cats. Problem came in I'm not working and where I stayed the person staying with me didn't like cats. That's why I reached out to the SPCA asking for assistance cause I wasn't just gonna walk away and leave these animals to fight a battle they weren't winning. The one in Kimberley told me that in order for them to be able to assist me with these animals I need to drive them all the way to Kimberley bear in mind I'm unemployed. They gave me a number that I've contacted and I did send an email as well and was informed by the liaison officer of the SPCA head office back then. I must remember that the SPCA isn't a government institution kinda like you people just want everything for free. None of them ever assisted me in helping these poor animals in fact I got the message that if you're an animal in South Africa and you're not in an area where there's an SPCA don't even bother expecting help from them. I went as far as telling these people that I've been taken to court by the person I stayed with cause she wanted these animals out and I was refusing to let them die in such a cruel manner. Not even that caused the SPCA to assist me so I went through hell and ended up on the street all cause I was trying to help these animals. That's when I saw this might be the reason no one ever tried helping cause you're literally alone up until I met Christine Maritz but there's really just so much she could do. I'm really deeply disappointed in the SPCA and the fact that they're not making it clear that they only help animals in areas where they're situated cause if it's advertised in that manner everyone will be aware not to ask for help if there's no SPCA. I'm now in an area and yes I still have cats where dogs are being mistreated so much so that I stepped in and was threatened by grown men. Reason why I was threatened cause I now took two dogs in and when they bark inside the yard they get thrown with bottles an stoned cause they're making noise. It's not just grown ups doing this even children are so I'm fighting everyday with someone. Some of these dogs are in terrible shape you can actually see their ribs and when it's storming outside they're left in the rain. What gets to me is I don't even know why people around here have these animals if they're so mistreated cause they don't even feed them. These dogs are in the streets the whole day looking for food and I can't help them cause I'm still unemployed and the little I do is nothing. This is the first area I stay in where dogs bark 24/7 and also fight a lot cause some of these owners walk in the street with their dogs not on leashes. There are even pitbulls that's are walking around like that with their owners just today there was a case where a pitbull attacked another dog in their yard. The other day two pitbulls was outside the yard and one of them fought with this really sickly dog and everyone was standing watching and I ran to them cause I saw he was gonna kill that one. He's still a young pitbull so I managed to seperate him from that one with the broom stick I had. Dogs in this area are being neglected and abuse and no one cares not even the SPCA cause I'm sure they'll give me the same story like they've been doing since 2021 there's no SPCA in Upington. So I need for the SPCA to please make it clear to the people of South Africa that the only animals you help are those in areas where you're situated.
0
Replies (0)SS
RM
Roxanne M
1 reviews | Active since Jan 2020
1 Mar 2026, 18:00
Unfair Handling of Lost Pet – No Compassion or Cooperation
Heartbreaking Experience Trying to Reclaim My Lost Cat. I am writing this review regarding my experience with the Kloof and Highway SPCA after finding my missing cat, Champ. Champ went missing, and we immediately began searching our area, putting up posters, and asking around our neighbourhood. We had recently relocated and were still unfami**** with the area. By chance, a family friend took me to the SPCA approximately 30 days later, and that is when I found Champ there. I was told I needed to complete a lost pet form and provide proof of ownership, which I did. From there, there were continuous back-and-forth emails. Responses often took up to three days at a time, which significantly delayed the process. Despite providing proof of ownership and proof of continuous communication showing that we were actively trying to reclaim him, I have now been informed that because it was beyond the 7-day holding period, Champ has legally become the property of the SPCA. I am being asked to pay R4,500 to reclaim him. Alternatively, I have been told that the family who found him has reserved him, and legally there is nothing further we can do. What I am struggling to understand is that I was informed the R4,500 amount is for boarding costs. However, I have also been told that if adopted out, his adoption fee would be R950 — a drastically lower amount. It is extremely difficult to comprehend why the registered owner, who has provided proof and has been actively trying to retrieve her pet, is expected to pay significantly more than someone adopting him. At no stage did we abandon our cat. We searched, we posted, we asked around, and once we discovered where he was, I immediately followed the required process. This cat is not “just a pet” to us. Champ was found by my husband shortly after he lost his father. He has been part of our healing journey and our family. He is our child. This situation is not just administrative — it is deeply personal and emotionally painful. For an organisation that stands for animal welfare and claims to want what is best for the animal, he continues to sit in a cage away from his family while this matter is unresolved. We have also been informed that he may be adopted by another family — people who know nothing about his history, his trauma, his personality, or the bond he has with us. His companion, Boots, misses him terribly. Where is the compassion and understanding for reunifying animals with the families who love them? From where I stand, this feels less about welfare and more about finances — and that is incredibly painful to accept.
Helpful (0)
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Roxanne M
1 reviews | Active since Jan 2020
1 Mar 2026, 18:00
Unfair Handling of Lost Pet – No Compassion or Cooperation
Heartbreaking Experience Trying to Reclaim My Lost Cat. I am writing this review regarding my experience with the Kloof and Highway SPCA after finding my missing cat, Champ. Champ went missing, and we immediately began searching our area, putting up posters, and asking around our neighbourhood. We had recently relocated and were still unfami**** with the area. By chance, a family friend took me to the SPCA approximately 30 days later, and that is when I found Champ there. I was told I needed to complete a lost pet form and provide proof of ownership, which I did. From there, there were continuous back-and-forth emails. Responses often took up to three days at a time, which significantly delayed the process. Despite providing proof of ownership and proof of continuous communication showing that we were actively trying to reclaim him, I have now been informed that because it was beyond the 7-day holding period, Champ has legally become the property of the SPCA. I am being asked to pay R4,500 to reclaim him. Alternatively, I have been told that the family who found him has reserved him, and legally there is nothing further we can do. What I am struggling to understand is that I was informed the R4,500 amount is for boarding costs. However, I have also been told that if adopted out, his adoption fee would be R950 — a drastically lower amount. It is extremely difficult to comprehend why the registered owner, who has provided proof and has been actively trying to retrieve her pet, is expected to pay significantly more than someone adopting him. At no stage did we abandon our cat. We searched, we posted, we asked around, and once we discovered where he was, I immediately followed the required process. This cat is not “just a pet” to us. Champ was found by my husband shortly after he lost his father. He has been part of our healing journey and our family. He is our child. This situation is not just administrative — it is deeply personal and emotionally painful. For an organisation that stands for animal welfare and claims to want what is best for the animal, he continues to sit in a cage away from his family while this matter is unresolved. We have also been informed that he may be adopted by another family — people who know nothing about his history, his trauma, his personality, or the bond he has with us. His companion, Boots, misses him terribly. Where is the compassion and understanding for reunifying animals with the families who love them? From where I stand, this feels less about welfare and more about finances — and that is incredibly painful to accept.
0
Replies (0)TM
Tholakele M
1 reviews | Active since Jan 2020
16 Feb 2026, 18:36
Very heartless people
I would like to write a review about Kempton Park spca, Our dog got injured on its left foot and was only in pain and could still walk and stand just not for too long, that happened in Wednesday 11 Feb 2026 and I called spca because I thought they help with injured animal and not for them to take our dog and they came Friday and I asked them what the process is as I didn't know it and told them I don't want the dog to be taken away but to be treated for the injury, Fast forward they told us to come with the dog and we did that, they didn't even check it, they just took out the forms and told us to fill them without even informing us what they for and I asked them will our dog come back and they said they will evaluate the injury and after they done they will let us know of the damage and only then they will tell us the way forward, we told them the dog had small puppies which still need the mothers milk and there was nothing wrong with puppies and we told them we want all of them back with their mother and if there will be expenses needed for us to pay them we will Today we decided to go and check on the dogs and we were told the dog has a spinal injury and I believe if that was the case the dog wouldn't have been able to walk Wednesday, Thursday and that Friday and they told us it's no use giving it back to us which doesn't make sense because we did say we want our dog and of it means us taking it to a vet which I knew about earlier I wouldn't have even bothered calling them, I was going to take our dog there and have it treated then come back with it home because he is ours we love it and want it with us, we then said okay since you say the dog is injured on the spine give us the puppies we will do what is needed for them to be okay, they now telling us that even the puppies are now not well where as our 5 puppies left home very fresh and okay, they said they have worms and we said give them to us we will have them deworm ourselves we just want our dogs home but no we are forced to pay money and adopt other dogs, how do we adopt other dogs when we have 6 of ours there in their premises which they don't want to give us back, even crying didn't help they just didn't care We want our dogs and we will make a plan for them by taking them to our vet, it's not that they not well, they just want to make money by selling them for adoption If I don't get help here, I will continue fighting for our dogs somewhere else, I didn't know that spca was so cruel, they were supposed to advise us to take the dog to the vet but because they all about money they took all 6 of our dogs, I won't stop fighting for them, we created a bond with our dogs and I know they wondering why they are where they are and why we abondoned them which we didn’t we just didn't know the right road to take for an injured dog and their agents makes us sign papers without explaining what they for and what the process is, otherwise we wouldn't have called them
Helpful (0)
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Tholakele M
1 reviews | Active since Jan 2020
16 Feb 2026, 18:36
Very heartless people
I would like to write a review about Kempton Park spca, Our dog got injured on its left foot and was only in pain and could still walk and stand just not for too long, that happened in Wednesday 11 Feb 2026 and I called spca because I thought they help with injured animal and not for them to take our dog and they came Friday and I asked them what the process is as I didn't know it and told them I don't want the dog to be taken away but to be treated for the injury, Fast forward they told us to come with the dog and we did that, they didn't even check it, they just took out the forms and told us to fill them without even informing us what they for and I asked them will our dog come back and they said they will evaluate the injury and after they done they will let us know of the damage and only then they will tell us the way forward, we told them the dog had small puppies which still need the mothers milk and there was nothing wrong with puppies and we told them we want all of them back with their mother and if there will be expenses needed for us to pay them we will Today we decided to go and check on the dogs and we were told the dog has a spinal injury and I believe if that was the case the dog wouldn't have been able to walk Wednesday, Thursday and that Friday and they told us it's no use giving it back to us which doesn't make sense because we did say we want our dog and of it means us taking it to a vet which I knew about earlier I wouldn't have even bothered calling them, I was going to take our dog there and have it treated then come back with it home because he is ours we love it and want it with us, we then said okay since you say the dog is injured on the spine give us the puppies we will do what is needed for them to be okay, they now telling us that even the puppies are now not well where as our 5 puppies left home very fresh and okay, they said they have worms and we said give them to us we will have them deworm ourselves we just want our dogs home but no we are forced to pay money and adopt other dogs, how do we adopt other dogs when we have 6 of ours there in their premises which they don't want to give us back, even crying didn't help they just didn't care We want our dogs and we will make a plan for them by taking them to our vet, it's not that they not well, they just want to make money by selling them for adoption If I don't get help here, I will continue fighting for our dogs somewhere else, I didn't know that spca was so cruel, they were supposed to advise us to take the dog to the vet but because they all about money they took all 6 of our dogs, I won't stop fighting for them, we created a bond with our dogs and I know they wondering why they are where they are and why we abondoned them which we didn’t we just didn't know the right road to take for an injured dog and their agents makes us sign papers without explaining what they for and what the process is, otherwise we wouldn't have called them
0
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Hanthea P
1 reviews | Active since Jan 2020
12 Feb 2026, 09:45
Big thanx to Andrew at Spca Tshwane
After my review on Hello Peter I receive feedback from Spca. I want to thank Andrew for his response and help with the dogs (underfed) He updated the progress he made and I appreciate it. Thank you Andrew
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Hanthea P
1 reviews | Active since Jan 2020
12 Feb 2026, 09:45
Big thanx to Andrew at Spca Tshwane
After my review on Hello Peter I receive feedback from Spca. I want to thank Andrew for his response and help with the dogs (underfed) He updated the progress he made and I appreciate it. Thank you Andrew
0
Replies (0)JB
JEANETHA B
1 reviews | Active since Jan 2020
10 Feb 2026, 12:58
A toothless dog?
In June 2025 I laid a complaint with the Tshwane SPCA about my neighbours' boerboel being tied to a chain 24 hours a day. An inspector went to the house, and provided the owner with guidelines. One of these are that he is to let the dog off the chain for a few hours every day. He only partially comp**** in terms of the length of the chain and a proper kennel etc and let the dog loose some days for a few weeks. I raised it with the NPCA, no change. I went to Tshwane and they referred it back to the SPCA. I spoke to the Ward Councillor who referred me back to the SPCA. Since October 2025 the dog was let off the chain twice and it now is February 2026. The SPCA Act 1993 mandates the SPCA "to prevent the ill-treatment of animals by promoting their good treatment by man". Similarly, the Tshwane Regulations specifically provides for protection of pets against ill treatment and unncessary confinement, including chaining. This poor dog barks, whimpers, jumps up against the wall, and I have to listen to her desparation almost daily. My neighbours complain that her faeces is not regularly collected and sometimes she is without water. Last week I again called the SPCA, they would have called me back, but nothing happened. I have always understood the SPCA's role to speak for animals who cannot speak for themselves. This is not right. They bend over backwards to accommodate the owner and allow ill treatment of the dog.
Helpful (0)
|Replies (0)JB
JEANETHA B
1 reviews | Active since Jan 2020
10 Feb 2026, 12:58
A toothless dog?
In June 2025 I laid a complaint with the Tshwane SPCA about my neighbours' boerboel being tied to a chain 24 hours a day. An inspector went to the house, and provided the owner with guidelines. One of these are that he is to let the dog off the chain for a few hours every day. He only partially comp**** in terms of the length of the chain and a proper kennel etc and let the dog loose some days for a few weeks. I raised it with the NPCA, no change. I went to Tshwane and they referred it back to the SPCA. I spoke to the Ward Councillor who referred me back to the SPCA. Since October 2025 the dog was let off the chain twice and it now is February 2026. The SPCA Act 1993 mandates the SPCA "to prevent the ill-treatment of animals by promoting their good treatment by man". Similarly, the Tshwane Regulations specifically provides for protection of pets against ill treatment and unncessary confinement, including chaining. This poor dog barks, whimpers, jumps up against the wall, and I have to listen to her desparation almost daily. My neighbours complain that her faeces is not regularly collected and sometimes she is without water. Last week I again called the SPCA, they would have called me back, but nothing happened. I have always understood the SPCA's role to speak for animals who cannot speak for themselves. This is not right. They bend over backwards to accommodate the owner and allow ill treatment of the dog.
0
Replies (0)JF
Jolene F
1 reviews | Active since Jan 2020
4 Feb 2026, 13:46
Lies and deception from the SPCA centurion
I was told they do not put dogs down. I dropped my two dogs for personal reasons by them being told they do not put dogs down and will they be looked for an adoption option as my only reason to leave them there. I left them the 23 January and returned 26 January to retrieve my two dogs realizing they put dogs down, and was I told that I can not get them back and was refused to see the dogs. I have a friend who after 8 days form the 23rd of January wanting to go and adopt the dogs at the SPCA Centurion and was she also told they have no record of where the dogs are. So, in short, they were put down this is not cruel it is inhumane and why was I not informed? I would not recommend people who want to leave dogs at SPCA thinking they will be adopted, they are in for a rude awakening.
Helpful (0)
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Jolene F
1 reviews | Active since Jan 2020
4 Feb 2026, 13:46
Lies and deception from the SPCA centurion
I was told they do not put dogs down. I dropped my two dogs for personal reasons by them being told they do not put dogs down and will they be looked for an adoption option as my only reason to leave them there. I left them the 23 January and returned 26 January to retrieve my two dogs realizing they put dogs down, and was I told that I can not get them back and was refused to see the dogs. I have a friend who after 8 days form the 23rd of January wanting to go and adopt the dogs at the SPCA Centurion and was she also told they have no record of where the dogs are. So, in short, they were put down this is not cruel it is inhumane and why was I not informed? I would not recommend people who want to leave dogs at SPCA thinking they will be adopted, they are in for a rude awakening.
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Hanthea P
1 reviews | Active since Jan 2020
3 Feb 2026, 08:18
Spca watloo not helping
I posted a video regarding 3 dogs that don't get food, Wetnose response quickly and inform me that they can't help if dog's got owner I should report to Spca Watloo. December I called no answer, second time I was transferred to inspector, not answering, I phoned again transfered no answer. I reply to a ad on their fb account where I got feedback if I got emergency, I rep**** that emergency is dogs and placed video from there on no reply, I left video but deleted my comment. January 2026 I receive email from inspector where I reply that dogs don't get food, ribs showing and when they fight it's ugly because of food. It's February and till today 3 February no further response. I would like to get help not ignorance nor fighting. This is only the truth.
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Hanthea P
1 reviews | Active since Jan 2020
3 Feb 2026, 08:18
Spca watloo not helping
I posted a video regarding 3 dogs that don't get food, Wetnose response quickly and inform me that they can't help if dog's got owner I should report to Spca Watloo. December I called no answer, second time I was transferred to inspector, not answering, I phoned again transfered no answer. I reply to a ad on their fb account where I got feedback if I got emergency, I rep**** that emergency is dogs and placed video from there on no reply, I left video but deleted my comment. January 2026 I receive email from inspector where I reply that dogs don't get food, ribs showing and when they fight it's ugly because of food. It's February and till today 3 February no further response. I would like to get help not ignorance nor fighting. This is only the truth.
0
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