Active since Nov 2023
I got ****med on the 21st of November and phoned FNB ***** department the same day. I received my case number, gave them the police case number, affidavit, proof of payment to the ****s account. The last feedback I received from my investigator was on the 14th of December. I phoned FNB ***** department more than 5 times and every time they escalated the case, but still nothing from them. They also informed the investigator team lead, but still nothing. It is more than 45 days of the investigation and still nothing today is the 12th of January. I want my ****med money back even if it is not the full amount. FNB ***** department does not help you, you spend minutes on a call and send emails to the investigator that does not reply to your emails anymore. The investigator is Ondela Dyum and her email address is Ondela.Dyum@fnb.co.za.
I got ****med by this company as well. I paid 550 rand for 1 pallet and they never delivered it. It is always excuses and I ask them a refund. They told me they will send my refund soon, but never happens. The person I communicated was on Whatsapp they changed the email address and disappeared on Facebook. The person sent me a voice message and he sound like he had a Afrikaans accident.
Good morning, I was also ****med by this company. I ended up paying 7700 to them, because my bank account one number was incorrect. They ended up asking me for money to correct this issue, but I was stupid in away that I did pay them. I also payed for the OTP code (R2100) even if I thought it is a little suspicious, but they told me they are not ****ming me and it is their policy. They send me their policy form after I payed for the correction (2100). Before they send me the OTP code I ask them to check my ID number if it is correct, but they did not reply and sent me the OTP knowing that it expire in 10 minutes. To **** me further they told me my loan is freeze because of my ID number which is incorrect, but they don't need my ID to transfer money to my bank account. So they told me I have to pay them again R 3500, they will fix all my information, send me the OTP code and that there will be no futher payments afterwards this is the last payed and I believed them, so I payed the R3500. After paying the loan got unfreeze and they only send me 3 numbers where the OTP number contains 6 numbers, so again they told me pay 3500 the lost time to get the last three digits, but it is where I stop. I don't have anything left to give, so I told them to cancel my loan and give me back my R7700, they refused to close it and refund me. A few thing I realized is that the URL is incorrect, you can't edit on the system, the numbers does not exit , and you can't send a complaint on their system because it does not exit. No bank will ask you for money to correct your information and for OTP code. This is a **** please don't do any business with them. If you want a personal loan make sure the company exit, the URL is correct, and phoned them. The person contacted me from facebook (name: Luan, John) and the bank is Rogers Bank.
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