Fozzy J

WORST HOTEL EVER!!!

In october I booked Tariman boutique hotel via Agoda for December 1st and immediately called the hotel to confirm my booking was set. Then 2 days before my stay, a Tahobile from the hotel calls agoda to say they are fully booked and my reservation is cancelled. I went to the hotel and spoke to the manager named Willona baba is thick headed, does not understand simple English and put everything on agoda and insists its agodas fault even though the email I received clearly states that the hotel called to say they are fully booked. And I have to wait 45 BUSINESS DAYS for my money to be refunded