Zandre U

Fairybags Bad experience!!!

We ordered 6 bags from Alison. Paid the money for the bags. She said that she will only do the order ones the money is in her account. Confirmed that she has received the money and asked when we will receive the bags, was told that the order will be delivered on that weeks Friday. Thursday came and confirmed with her if we are still receiving the bags the next day, and she said that there is a problem with the women that collects the bags for courier guy, then said the bags will only arrive the following Monday. Send her a whatsapp this morning to confirm what time the bags will arrive, only to find out that there was again a problem with the courier guy and that the bags will only be delivered the Thursday. Got in contact with Alison over call, only for her to say that the supplier does not have the bags that I ordered and that the order has not been send to courier guy. This has been the worst experience!!! I will not do any business with them again and will tell anyone that wants to order bags from them not to. You can't give clients false hope of receiving. Stick to your word!!!!