SA
Shikinah A
Active since Dec 2023
2
Reviews
0
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Reviews
2 reviews13 months ago
Not commitment and poor communication
This company does not care about the issue that they have caused. They have all these third party vendors that they can never get “hold of” to fix issues. When you have appointments with them they rarely can commit to the times and dates and if they change it and you aren’t there to the secondary plans it ends up being your responsibility to meet their schedule. My snag list was extremely long and even when completing the snags it was always completely half heartedly and they would need to come back to fix the same issue more than once. When you email them they have the same generic line and comes across of if they aren’t actually reading or acknowledging anything. I’m so tired of their choices of third party company being blamed. I’ve had an issue with my geyser and I’ve send videos of the noise and appointments are being made but never met. And it seems to be a pattern. It’s usually on a Friday and then they cannot commit and it gets moved to the Monday where I have to sit with the issue for an additional 2 days. Very poor work ethic and communication skills. Would not recommend this company to anyone.
56 replies
21 months ago
Great service and amazing quality couches !
I ordered a couch online after seeing an Ad on instagram. They were very accommodating prompt responses and always ready to helping.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)