Zola N

Disappointed and Frustrated

Biggining of November 2023 , I called Sumsang Call Centre and I was given ref No: 4270566847 and I was referred to TM Electronics C since I am based in Durban. 02.12.2023, I paid Tm Electronics Cc( Springfield Park Durban )an Amount of R4250.00 to fix my my Sumsang refrigerator that has been damage for a month. Plus call out fee for my refrigirator repair .However nothing happened.I called TM Electronics on the 5th of December 2023 but there was no straight answer and Again I called them on the 12.12.23 , until yesterday the 13th December 2023 some technician called me and said the Parts will only arrived on the 24 December 2023 , my refrigirator will Only be fixed after Christmas Which is not okay with me, I Need this refrigerator to be fixed before the 20th As I want to use it for the festive Season.