Zoeh M

Poor service

I would advise you to not even consider looking at this complex when looking for a place to stay around Florida Glen Roodepoort Johannesburg, we have been with no electricity since Wednesday 13/12/23 (10h28) till today Monday 18/12/23, with no hopes of it being restored. They only started communicating with us (the tenants) on Thursday 19/12/23 blaming the situation on The City of Johannesburg saying that hey switched off the wrong complex. Friday, Saturday and Sunday they kept on saying they are still working on solving the problem until today around 17h00 they communicated and said the balance has been cleared meaning they were lying to us this whole time. It was due to their negligence of not paying, that the power was switched off. We have been without electricity for a whole 7 days and mind you it is festive season now our Fridges are fully packed and with this heat everything is ruined and rotten now. They are not making any arrangements to accommodate us or make the situation better, no generators, no solar panels to the rescue. I am so furious at this point and what is most upsetting is the fact that it is not the first time something like this happens in this complex