ZV
Zeeta Van der Westhuizen
Active since Dec 2023
3
Reviews
0
Industries
Reviews
3 reviews18 months ago
Lamelle product break-out
Good day. I am writing this review on behalf of my mom. She had microneedling done on her face, in the beginning of October, by a Lamelle the****** and has had a break-out all over her skin ever since. She has contacted the the****** to get hold of the Lamelle doctor with no success. At this point no one is assisting. Not the the******, not the rep of the the****** and not the Lamelle helpline either (as calls are not picked up). Please help.
0 replies
28 months ago
Woolworths delivery for online purchase
Ordered a package for delivery at the Woolworths store in Worcester. On the app, delivery was scheduled for yesterday but the status still shows "shipped" as at today. Almost half an hour on a call with the call centre agent trying to figure out where the package is and when it will be delivered. Initially answers such as "there is an influx of orders", "you are not the only customer experiencing this issue" was given as to why the order was not delivered on time. Not sure how exactly this is the customer's problem... Only after demanding a resolution and answers as to when it will be delivered, was an escalation done on a Whatsapp group where all the couriers are on. If I knew this was the service to be expected, I would have made another plan and not ordered online. This is unacceptable. Is this what "the difference" looks like?
0 replies
28 months ago
MR Price Mountain Mill Mall Worcester
Mr Price Mountain Mill refused to exchange an item of my mom's because she bought it at the branch in the town and not the mall. When the procedure was questioned and the Mr Price policy queried I was intimated with aggression from one of the staff members who pointed their finger at me and my mom. Making comments such as "your mom is bringing you for us" suggesting this is a fight rather than a dissatisfied customer raising their dissatisfaction. I was also told by the staff member that she is older than me and asked whether I want to fight her. I'm shocked and disgusted by the behavior Mr Price staff displayed .The manager was not able to calm or "handle" the aggression and disrespect displayed by her direct report
387 replies
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