Active since Dec 2023
A bad experience, I called tuesday spoke with Desiree and informed her that I want to bring the kids over as day visitors on Thurs but the main thing is will they be able to use the pool and she said on condition that we buy food from them, but I requested we bring a bday cake as we will be celebrating my sons bday, on Wednesday, and she said it's fine so I gave a no which will be 15,. Yesterday she called (Desiree) to confirm if we coming and I told her no it's for Thursday and she requested to remind her on Thursday morning, which I did and Lydia answered the phone informing me that Desiree is off and I confirmed the same thing above as Desiree and she also agreed that it is possible. I hired a taxi, for 15 people who traveled 51km to reach the place which cost me R1000, when they reached the place they were told that it's not possible for the to swim its only for booked in guest, I tried to speak to them cos kids a there already the manage called and promised to speak to the owner who wanted to chase these kids away when they arrived in a kombi. He never came back to me. Kids decided to buy food the table was set as they were to order food unfortunately they were told food won't be enough all of them. They had to leave and the taxi was called half coz it was suppose to come @4pm.i tried to negotiate with the manager that I can pay R50 per person for them to swim. I am deeply disappointed,they did not consider that it was bday /family outing, I chose Sparkling waters to expose them to know let them the area better. I am so angry cos a spend money for transport, the emitionall disappoint on the kids and so have spend again to take them sumwhere else tomorrow, please let them reimburse me my money I spent 2day on transport and tomorrow.