Lulama G

Bad customer service

Very unpleasant service, I did a layby with the store @ bedford center October, I took the layby out December, only to release my child for a gift of the same item, now when I go in store with my layby slip they tell me they can't assist me, even when I call their customer service very unfriendly not even willing to understand what am telling them.. definitely not buying with them anymore, how can I be stucked with an item I don't need anymore, not to mention that the child won't be around trough out the year.. I've never seen such bad customer service