Sibongile N

R1800 pay for an off-white shert stined by tomatoes sauce

Good day all. After paying about R12 000 at Pavilion hotel for 5 night, and I had clearly indicated I'm bring 2 kids, 4 year and a 6 year. I'm called by the manager who says my kids made their off white sheet dirty with a stain and I need to pay them R1 800. If you in business that you don't know how it's being run, please get out of it, because you frustrating your customers. You don't know how to remove a stain from a material that you would demand that you should be paid R1 800. Moreover, I'm staying in a room that has an air on that does not work ever-since I moved in. It's a hotel that cannot even provide a fridge for this 5 days ..I'm staying. Not even 1 picture on the wall. But they called a hotel. Their lights goes off every evening, we have to report, and then someone lift the switch. Ig I had known. I would have done better with my years savings. Hope the owner sees these concerns. Room 125..