SS
Samantha S
Active since Jan 2024
4
Reviews
0
Industries
Reviews
4 reviews13 months ago
Just the Worst
I have had the absolute worst experience with VOX Telecom. For the past two months, my internet has been unstable—constantly dropping, reconnecting, and making it impossible to stream, work, or even browse properly. Recently, it has gotten so bad that I now have no Wi-Fi at all. Despite calling multiple times, all I get is the same useless troubleshooting advice: reset the router, unplug cables, and try again. I have had three different technicians come out, each giving me a different excuse and making temporary "fixes" that never last. One even admitted there was a major issue but then disappeared after claiming he "turned the cable around." Unsurprisingly, my internet was still dead when I got home. To make matters worse, I was promised a technician would come out on Saturday morning—I waited all day, rearranged my schedule, and no one showed up. Follow-up calls on Saturday and Sunday were completely ignored. When someone finally did call, they were dismissive and unhelpful, expecting me to start the entire process from scratch. At this point, I am forced to use my mobile data just to do basic tasks, and I’ve even had to rely on my neighbor’s Wi-Fi just to watch TV. This is beyond unacceptable. VOX has failed completely to provide the service I am paying for, and their customer support is utterly useless. If you are considering VOX, DO NOT waste your money. Their incompetence and lack of accountability are beyond frustrating. I will be escalating this issue further.
53 replies
17 months ago
Poor Workmanship
I am highly disgusted with WP Roofing. I paid the full amount for the job upfront, only to be met with unending frustration. Their worker came back seven times to fix issues, yet each visit resulted in flooding throughout my property and into my walls. Despite endless promises, nothing was actually resolved. Eventually, I had to hire a different roofing company to sort out the mess WP Roofing left behind. When the new company inspected the roof, they found it completely flooded, requiring everything to be redone from scratch. Not only was WP Roofing’s workmanship subpar, but the foreman on site was asleep in his vehicle instead of working. When I pointed out concerns, I was brushed off and told they knew what they were doing and that there was a guarantee—yet I have seen no guarantee to date. Adding insult to injury, when I complained about the poor job, I was accused of being an alcoholic—despite the fact that I don’t even drink. This level of unprofessionalism and disrespect is unacceptable. I would not advise anyone to waste their money on WP Roofing; their service is unreliable, and their staff rude and unprofessional.
0 replies
20 months ago
A Deeply Disappointing Experience
I regret to say that my recent experience with Avis has been highly unsatisfactory, marked by poor customer service and a lack of accountability. On 10/08/2024, I arrived in the Western Cape and proceeded to collect a vehicle that I had reserved in advance. Unfortunately, my experience with Avis from this point forward was marred by several significant issues. Upon arrival at the Avis counter, I was greeted with inclement weather. It was raining when the inspection of the vehicle commenced. The Avis representative who was assigned to conduct the inspection hurriedly ran around the car, barely glancing at it before declaring that everything was in order. I immediately expressed my concerns about the adequacy of the inspection, particularly given the rain. I requested that he provide a cloth so we could wipe down the car and conduct a thorough inspection together, ensuring that any pre-existing damage would be noted. However, the representative dismissed my concerns, stating that the car had already been inspected before my arrival and that everything was fine. Reluctantly, and against my better judgment, I accepted the car in its current condition, trusting that Avis, as a reputable company, would not put me in a compromising situation. During my stay in the Western Cape, I used the vehicle sparingly. It was parked in a secure garage for most of my visit, and on the rare occasions when I did drive it, I made it a point to park in well-lit, secure areas close to entrances and near security personnel. On the day of my departure, I returned the vehicle to Avis. During the final inspection, a different representative claimed that there was a scratch on the door and informed me that I would be liable for the damage. I immediately explained to her that the scratch had been present when I initially collected the car and recounted the entire situation, including the inadequate inspection process. She assured me that she would take care of the matter and that I could leave without any further concerns. To my dismay, a few days later, I noticed an unexpected charge of over R900 on my credit card from Avis. When I contacted Avis to inquire about the charge, I was told that it was for the alleged scratch on the door. I once again explained the circumstances surrounding the initial inspection and the previous assurances I had received. Despite this, Avis refused to acknowledge their oversight and placed full responsibility for the damage on me. This experience has left me deeply dissatisfied with Avis and their approach to customer service. The lack of a proper initial inspection, the failure to address my concerns, and the unjustified charge have all contributed to a loss of trust in the company. I would strongly advise others to consider alternative car rental companies to avoid the stress and frustration that I have experienced. Peace of mind and customer service should be a priority, and unfortunately, Avis has failed to deliver on both fronts
53 replies
28 months ago
Unacceptable Service and Frustration.
Our encounter with Property Management Ignite has left us seething, and it's only fair to lay bare the abysmal service we've endured. The term "disgraceful" falls short in describing our utter disappointment and frustration. From the get-go, their communication for trustees has been an outright disaster. A lack of responsiveness coupled with delays in providing crucial financial documents and reports painted a picture of absolute negligence. The audacity to withhold pdf banking statements and related documents post-"resignation" is nothing short of infuriating. Trustees resorted to practically begging and pleading for basic information—honestly, it’s customer service at its worst. Even when a new managing agency stepped in, attempts to acquire essential documents were met with outright ignorance. Property Management Ignite's blatant disregard for our requests has not only soured our experience but has thrown unnecessary obstacles in the path of our new managing agents. To say that Property Management Ignite cares only about taking our money is a colossal understatement—they've mastered the art of negligence and inefficiency. Consider this a warning to others: steer clear of Property Management Ignite unless you enjoy frustration on an epic scale. Our endless headaches serve as a cautionary tale.
0 replies
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1 Star
4 (100%)