Active since Jan 2024
We are extremely disappointed with Morclick. For 2 months now our internet is super slow. We can hardly watch Netflix or anything. We have send an email and also tried calling the numbers on Google. I have even send a WhatsApp to one of the people working with Morclick. It's like they do not exist. But they expect you to pay full amount. And they are strict when it comes to your contract with them. This is one of the worst service providers I have worked with. Not your money worth. If I could give them a minus 10 rating I would have. Morclick just remember without your customer's monthly payment you won't have a business. Shame on you!
I have called numerous times to report my slow internet. They keep on saying they have reset it on their side so it should be better or They will call back. Nothing happens.They throttle us non stop. We are not even playing online games or download stuff. Our apps like netflix etc buffer all the time. I constantly have to restart the WiFi just to get my phone connected. We pay R1200 for a 20mpbs line, but we are lucky if we get 3mpbs. Our download speed is 4.34mbps and our upload 0.51mbps. but we need to pay for a 20mpbs line. I will rate them -5 if I could. People please don't waste your money. I see from the reviews I'm not the only one that is unhappy with them