Active since Jan 2024
I would not recommend. They will not forget to charge you but will be slow to deliver. I gave them my laptop 67 days ago till today it has not been fixed. I am looking for a better insurance company imagine if they worst were to happen to my household goods it means I would sit on the floor for months waiting for them to assist me
It’s 67 days since i submitted a claim with Naked insurance and they took my device to this company for repairs till today I have not received my laptop back, last week they sent me an email saying the parts they had ordered have not arrived. I have bought to items overseas and they have arrived where are they buying where it takes over a month for parts to arrive. Very poor service and communication