SM
Sakhele M
Active since Jan 2024
2
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Reviews
2 reviews27 months ago
Rental Accommodation
Own Haven Property Management The response I have received from the people who are currently staying with you guys is disturbing and I don't think its a true reflection of what you portray out there to your potential clients. It is evident that you treat people horrible and you **** hard earned money of poor black individuals whom are already stricken by poverty and other financial burdens that are happening in the country. Furthermore, Allow me to share other people's experiences with you guys (Housing Association) and your head offices. Please do yourselves a favour if you don't understand "Xhosa" here and there contact one of your employees to read it to help you. All I'm asking is my money, I won't stop until I get my hard earned money. By the way even in Port Elizabeth (Gqeberha) apparently you doing the same thing. Read the commentary box 🗃️ Thank you : 073 240 8375 📲
0 replies
27 months ago
Housing Association
Dear Own Haven Property Management it is with great sadness to express our experience in one of your rental accommodation in (SouthernWood Square) in particular. We stayed only 6 months but in that 6 months we experienced numerous challenges which we tried to address through your stipulated line of communication. There is a Tenant Liason Officer, which I won't mention his/her name, that person is pathetic, rude, arrogant and lack communication skills, because he was the one we dealt with from the beginning were always communicating with him via the caretaker on the ground. On our first day occupying the space we had a problem of unbearable smell of Carpets and we reported the matter. Well, you sent the cleaning services company to deal with the issue but nothing changed. We then requested that the Carpets be changed after numerous emails until you sent your team to see the problem. Furthermore, we experienced Roof Leakages which we were never told about. However, we then reported that too and our belongings were affected e.g Furniture, Clothes and Shoes etc because the room was flooded with rainy water. Moreover, in attempts of reporting the above problem of leaks in both rooms, " A communique was issued that the company is aware of the leakages in the affected unit wings but unfortunately the company will deal with that in the next financial year. " It was then when we were promised to be moved to the rooms that are not leaking, however that did not happen. Unfortunately we run out of options but to put a notice to vacate the property. All what needed to be done by the caretaker was done and nothing damaged in the unit everything was still in tact. Pre-Inspections done (Caretaker) Exit-Inspections done (Caretaker) We made sure everything was in order as it were! So to our surprise we were not given our hard earned money that we put as a Deposit and we seek answers from the management with regards to that. In closing, Please employ competent staff in your organisation for repeat business or for some recommendations for future reference. For now allow me to say☹️😡 : We were ****** our money and Do not lie to people you don't know who they are!! 🏘️Room 49 SouthernWood Square, St George's Road SouthernWood, East London is Leaking (Structural Problem) they won't tell you. Thank you : The Tenant Liason Officer(Unprofessional)
128 replies
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