Lyndre L

CASEY®ZA.ONLINE

<div>I am so unhappy with them.. I have placed my order last year January paid for my order.. In March 2023 I emailed them to follow up regarding my order they told me I will received my order in April. April came never received my order, followed up they told me as per my invoice I have never received, asked them to send my invoice so I can see the terms and conditions of delivery date were they say I will receive my dresses before the wedding date that was 28 October I never received.. How will I know if the dress will fit maybe need to change something!! So in October the week of my wedding I emailed, message them asking when will I receive my dresses they told me I will receive my order before my wedding date.. We hade to go and buy new expensive dresses for my brides****s im the week of my wedding date. I have requested my refund from them. They told me it will take 30 days for my refund to be paid over to me.. So end of November came no refund!!!! I have emailed them again to follow up they say I will receive my refund on the 25 of December. 25 of December came still no refund in January I emailed them again asking them we’re is my refund the lady said her bookkeeper is on leave will be back on the 9 she will follow up regarding my refund she paid out of her personal bank account 50% of my refund.. I did receive my 50% but still waiting for the balance.. I have asked them were is my balance and now they don’t response to any of my messages.. I am so unhappy with them all I want is my balance..</div>